LAZ Parking Selects Kai Communication's Online Parking Management System to Power More Than 100 Parking Facilities Nationwide

    ATLANTA--March 5, 2002--Kai Communications, a managed service provider of Web-based business solutions for specific industries, today announced that LAZ Parking, a national parking company that specializes in the management, leasing, ownership, and development of high-level parking facilities, has selected Kai's Online Parking Management System to provide online parking management services for more than 100 nationwide parking facilities.
    "After an extensive evaluation of products, we selected the Online Parking Management System for its superior depth and breadth of functionality and Kai Communication's proven commitment to the product's development," said Alan Lazowski, chief executive officer of LAZ Parking. "Kai's extensive understanding of the parking facility management industry and their scalable and flexible features were strategic factors that fit LAZ's vision to serve our customers efficiently and gain a competitive edge."
    LAZ Parking customers will have the opportunity to reserve a space and pay for parking online, set-up direct billing, review their account information in real-time, submit requests, complaints or damage and theft reports online, schedule a car wash and/or oil change online, and receive corporate newsletters with updates, rate adjustments and new policies via e-mail.
    Furthermore, garage and lot managers will experience increased bottom-line results with new capabilities such as instant notification, via e-mail, when a new customer registers online, the ability to track employee time and attendance online, collect real-time billing and updated customer information online, send reminders on overdue payments to customers via e-mail, receive notification when a customer reserves a parking space or schedules services including car washes and/or oil changes, reconcile invoices in real-time and address customer complaints or concerns via the Internet or PDA (e.g., Palm Pilot, text pager or cell phone). In addition, managers utilizing the built-in reporting tools, which capture data from the online management system, can easily submit reports electronically to the corporate office without having to re-key any information.
    Corporate operations will find enhancements and savings through the Online Parking Management System including notifying customers of rate adjustments via e-mail, measure response time and performance of staff and facility managers, receive notification of accepted and rejected credit cards and checks in real time, review online customer surveys and assess critical feedback, keep track of all employee information and new hires online, and integrate the parking management system with its current accounts receivable system.
    "We are focused on providing rapid implementations that are able to reduce costs and deliver an immediate and measurable return on investment for our customers," said Marc Potash, chief executive officer of Kai Communications. "Leaders in the parking management industry are realizing that they need innovative tools to stay competitive."

    About LAZ Parking

    LAZ Parking, headquartered in Hartford, Connecticut, is a dynamic, national parking company that specializes in the management, leasing, ownership, and development of high-level parking facilities. The Company operates over 100 parking facilities in Connecticut, Massachusetts, New York, Washington D.C., Georgia, and Florida. LAZ manages thousands of parking spaces, and employs over 550 people. Additional information about LAZ Parking is available at www.lazparking.com.

    About Kai Communications

    Kai Communications is a managed service provider of Web-based business solutions for specific industries. Currently, Kai is working with industry leaders in Parking Facility Management, Apartment Management, Screen Printing Management, Creative Services and Staffing Services. Kai's Management System provides a management and business platform that focuses on online interactions between customers, employees and corporate management within an industry. The Management System enables companies to optimize their service operations and better manage their online billing and invoicing, revenue tracking and project management in order to increase profits and deliver a compelling customer experience. Additional information about Kai Communications is available at www.kaicommunications.com.