ABRA - Colorado Announces New Operations Manager

    MINNEAPOLIS--Feb. 8, 2002--ABRA Auto Body & Glass, a national damaged vehicle repair company, announced the appointment of Jim Hanson as Operations Manager for its Colorado market. In this position, Hanson will be responsible for assisting repair centers in the continuous improvement of customer satisfaction, team member growth and financial performance.
    Hanson, who joined the company in December 2001, brings to ABRA thirty years of experience in the automotive industry. "I've been aware of the ABRA organization for years," stated Hanson, "and was thrilled when the opportunity to join their team became available. ABRA's business philosophy very closely parallels mine. They believe in delivering great value to insurance partners and best-in-class service to their insureds. They are also dedicated to offering their team members industry-leading education, which translates into ABRA recruiting and retaining the best people."
    ABRA-Colorado consists of five repair centers in the Denver metro and one in Boulder. According to Dave Call, Vice President ABRA-Colorado, "The experience Jim brings to Team-Colorado will assist all of our current and future repair centers to continually improve their processes and procedures. Jim will also take a very active role in recruiting team members for growth in our market. He understands that we are interested in employing the best technicians, administrative personnel, and managers in the business. With his years of experience in training and developing teams, he knows what to look for in individuals, and what they need for development and career pathing."
    Hanson and his wife Alana will be relocating to the Denver area from Big Bear Lake, California.

    ABRA Auto Body & Glass is a national damaged vehicle repair company specializing in collision repair, paintless dent removal, and auto glass repair and replacement. Started with one repair center in 1984, they have grown to sixty-eight facilities in ten states. Their plans for accelerated national growth over the next several years include acquiring existing facilities and building new locations.