General Motors Expands Use of Siebel eBusiness Applications
SAN MATEO, Calif.--Jan. 23, 2002--Siebel Systems, Inc.| -- | General Motors Expands Use of Siebel eBusiness Applications; Standardizes Worldwide Multichannel eBusiness on Siebel 7 |
| -- | World's Automotive Leader Uses Siebel eAutomotive 7 to Enhance Customer Satisfaction and Maximize Efficiencies |
Siebel Systems, Inc. , the world's leading provider of eBusiness applications software, today announced that General Motors will deploy Siebel 7, the seventh major release of Siebel eBusiness Applications. Making a major investment in its eBusiness infrastructure, GM will deploy Siebel eAutomotive 7, the suite of Siebel eBusiness Applications designed specifically to meet the unique and demanding sales, marketing, call center, and service requirements of the auto industry, across multiple GM automotive and financial divisions around the world.
"Today's announcement represents another step forward in GM's emphasis on becoming more integrated and customer-focused," said Stephen Freitas, Global Customer Experience Information Officer for General Motors. "With Siebel eAutomotive 7, GM will improve collaboration throughout the company to enhance customer satisfaction and maximize organizational efficiencies."
Built upon many of the core Siebel components such as Account Management, Opportunity Management, Activity Management, and Contact Management, Siebel eAutomotive 7 is a comprehensive suite of eBusiness applications that allows organizations to manage, synchronize, and coordinate all customer touchpoints.
About Siebel Systems
Siebel Systems, Inc. is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at www.siebel.com.
About General Motors
General Motors , the world's largest vehicle manufacturer, designs, builds and markets cars and trucks worldwide. It employs about 388,000 people globally. GM is investing aggressively in high technology and eBusiness within its global automotive operations and through such initiatives as e-GM, GM BuyPower, OnStar and its Hughes Electronics Corp. subsidiary.
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