CustomerLink Systems and Winworks Software Team Up

    ROSEVILLE, Calif.--Dec. 18, 2001--Today, CustomerLink Systems, a leader in delivering high-quality Customer Retention and Loyalty Services to the automotive aftermarket, announced their co-marketing agreement with Winworks Software and the release of a CustomerLink Certified software utility by Winworks. The relationship between CustomerLink and Winworks will benefit automotive service professionals by allowing them to send data automatically from their shops to CustomerLink. Winworks' CustomerLink Certified utility enhances the speed and accuracy of data transfer, further minimizing any manual intervention on the part of the shop owner.
    Winworks joins a growing number of software vendors who recognize the value of supporting CustomerLink's loyalty-building services for the independent repair shop. The CustomerLink Certified software utility developed and supported by Winworks allows shops to send data automatically from their Winworks application to CustomerLink. The marketing agreement between the two companies will encourage Winworks' customers to adopt CustomerLink's services. CustomerLink will refer their customers who are looking to invest in a software system that smoothly integrates with their loyalty-building services, to a CustomerLink Certified shop management software developer, such as Winworks.
    Kevin Folsom, president of Winworks, states, "Winworks is always looking for ways to increase the value our products bring to our customers." Folsom continues, "We wanted to work with CustomerLink because their loyalty-building services will help our mutual customers run their businesses more efficiently and increase profitability."
    "CustomerLink is very pleased to have Winworks supporting our customer loyalty programs for the automotive repair shop," says Walt Samuelson, CustomerLink's CEO. Samuelson continues, "Winworks' AutoShop for Windows and MOTOR Shop Director business systems are in use at shops that recognize the value of customer communication. Winworks' willingness to develop and support the CustomerLink Certified application utility proves in one more way their commitment to developing valuable products and services for their customers."

    About CustomerLink Systems, Inc.

    CustomerLink Systems, Inc. is a leader in delivering Customer Retention and Loyalty services to the automotive service and repair industry. CustomerLink's loyalty-building services automatically remind the vehicle owner of future service intervals, and provide coupons, promotions, customer satisfaction surveys, and thank you letters on behalf of their service provider. CustomerLink's services allow automotive repair facilities to increase customer count, grow a loyal customer base, and generate increased profits while giving shop management more time to focus on their day-to-day operations.

    About Winworks Software

    Winworks Software is a top-tier developer of Shop Management Software applications for the automotive aftermarket. Winworks' products include AutoShop for Windows and MOTOR Shop Director.