ProcessClaims Renews Explorer Insurance Company Contract With 2-Year Partnership Agreement

    REDONDO BEACH, Calif.--Sept. 24, 2001-- ProcessClaims, the first claims solutions provider to facilitate open architecture claims processing via the Internet, today announced that Explorer Insurance Company has renewed its partnership agreement with ProcessClaims.
    The new 2-year agreement facilitates Explorer's continued utilization of ProcessClaims' industry leading solution to electronically manage the claims process for field appraisers, collision repair partners, independent appraisers and other associated partners via the Internet.
    "We have experienced a significant improvement in our claims processing capacity through the implementation of ProcessClaims solutions," explained Sheryl Hadlen, Assistant Vice President of Claims at Explorer Insurance Company. "The partnership between our two companies has enabled Explorer to streamline the claims process, reduce claims cycle times and increase adjuster productivity. We look forward to continuing to build on these results as ProcessClaims expands their solution to address additional areas of the claims process."
    "We truly value the commitment that Explorer Insurance Company has made to ProcessClaims. This long-term partnership renewal agreement is a reflection of the bottom-line results that have been delivered through the close working relationship between our companies," stated Chuck Rich, President of ProcessClaims. "We look forward to working closely with Explorer Insurance over the next 2 years to assist them with delivering on their growth initiatives."
    Explorer Insurance Company provides personal and commercial auto insurance to policyholders in California, Utah and Florida.

    ProcessClaims is the Internet-based bridge linking the insurance and collision repair industries and their trading partners. By harnessing the power of the Internet and applying the company's unique data translation technology and industry expertise, ProcessClaims provides the automobile claims industry with the freedom to do business more efficiently and cost effectively. For more information on ProcessClaims, please contact Adam Levy at 714/240-7966 or via e-mail at Adam.Levy@ProcessClaims.com.