Wausau Signs Multi-Year Agreement to Use driversshield.com's Innovative, Internet-based CRM Collision Repair and Claims Solution
Wausau Signs Multi-Year Agreement to Use driversshield.com's Innovative, Internet-based CRM Collision Repair and Claims Solution
PLAINVIEW, N.Y., Aug. 21 driversshield.com Corp. announced today that Employers Insurance of Wausau has entered into a two-year agreement to use the driversshield.com CRM system in managing collision claims involving vehicles of its business customers. Wausau intends to begin processing claims through the CRM system in September. Wausau, a member of the A+-rated Liberty Mutual Group, has a 90-year history of innovation in meeting businesses' insurance needs. The Wausau, Wisconsin-based mutual insurer pioneered workers compensation insurance, offering its first workers compensation policy in 1911 to a paper company that is still a client today. It has built a reputation for devising creative approaches to help its customers contain insurance costs. "We believe the driversshield.com CRM solution will both speed up and improve our service to our customers, while also reducing our costs, which also benefits our customers," said E. J. Stark, Wausau's Vice President of Claims. "It dovetails with our tradition of seeking out innovative ways to help our business customers, and will be a powerful tool to help us differentiate ourselves in the insurance marketplace." The driversshield.com CRM solution combines Internet technology, digital imaging and nearly two decades of exemplary performance providing nationwide collision claims and repair programs for many of America's largest fleets. The CRM (customer relationship management) solution will provide Wausau with an additional innovative approach to accelerate the claims process and enhance its relationships with its insureds. Wausau intends to take advantage of the driversshield.com ADS (auto discounts and services) program as well. "We are proud, excited and pleased to announce this new relationship with Wausau, one of the nation's oldest and most prestigious commercial insurers," said Todd Sternbach, President of driversshield.com CRM. "Wausau has always been an industry pioneer and innovator, and its imprimatur is a significant vote of confidence in the capability and creativity of our CRM solution, which pioneered the CRM concept in the collision repair marketplace. We look forward to a long and mutually beneficial relationship with Wausau." Wausau is a national, multi-line property and casualty company, providing workers compensation, general liability, commercial auto, package and umbrella coverages. Wausau is a member of the Liberty Mutual Group, the nation's leading workers compensation carrier, which ranks 121st among the Fortune 500 companies. driversshield.com Corp. is engaged in automotive fleet management, auto physical damage claims processing and collision repair for insurance companies and automotive services for businesses and members of affinity groups. Since its founding in 1983, driversshield.com Corp. has built a national reputation for efficient, cost-saving management of collision claims for self-insured corporate and municipal vehicle fleets. Clients include AT&T, Coca-Cola, Time Warner, IBM, Hershey Foods and many other prominent corporations. Through its affinity auto membership programs, the Company has established relationships with Assurant Group (part of the Fortis group), Aon, Protective Life, Priceline.com and other prestigious credit card, financial organizations and web sites. This announcement contains "forward-looking statements." Words "anticipate," "believe," "estimate," "expect" and other similar expressions as they relate to the Company and its management are intended to identify such forward looking statements. Although the Company and its management believe that the statements contained in this announcement are reasonable, it can give no assurances that such statements will prove correct. Factors that could affect the occurrence of events or results discussed herein are included with those mentioned in the Company's filings with the Securities and Exchange Commission.
Click here |