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Progressive Insurance Receives CIO-100 Award for Innovative Business Practices and Services

Progressive Insurance Receives CIO-100 Award for Innovative Business Practices and Services

PROGRESSIVE LOGO
Progressive logo. (PRNewsFoto)[PM]
CLEVELAND, OH USA 06/29/2000
   

                Company is Only Auto Insurer to Receive Award

    MAYFIELD VILLAGE, Ohio, Aug. 15 Progressive Insurance
today announced it is the winner of the prestigious CIO-100 from
CIO Magazine.  The 2001 CIO-100 recognizes organizations around the world that
exhibit positive business performance through innovative practices and
products.  Progressive is the only auto insurance company to receive the
award.
    To provide a vision of ever-changing business trends, the focus of the
CIO-100 changes each year.  This year CIO honors 100 companies that
demonstrate innovation to improve products, services and relationships with
partners and clients.  Complete coverage of the 2001 CIO-100 is featured in
the August 15 issue of CIO Magazine and at http://www.CIO.com .
    "In order to survive in the competitive business world, companies rely on
innovative ideas and development of those ideas into sound business
processes," says Abbie Lundberg, Editor in Chief, CIO Magazine.  "Honorees of
this year's CIO-100 have done just that and are being recognized for their
ingenuity and success."
    From the industry's first Immediate Response(R) claims service to becoming
the industry's first provider of wireless Internet access in 2000, Progressive
has been driven by a relentless commitment to providing unparalleled customer
service and innovative products.  The company's goal:  To become consumers'
number one choice for auto insurance.
    "Progressive has always been a technology leader in the auto insurance
industry.  We make shopping for, buying and even owning auto insurance an
easy, information-rich experience for consumers," said Raymond Voelker, chief
information officer for Progressive.  The company has been first in the
industry to offer such innovations as:

    * Immediate Response(R) claims service, becoming the only auto insurance
      company to serve customers where and when they need it most - at the
      accident site. (1990)
    * Free auto insurance rate comparisons, making it the only company to
      offer "apples-to-apples" comparison rates from Progressive and up to
      three other companies. (1994)
    * A fleet of more than 2,000 Immediate Response Vehicles (IRVs) fitted
      with laptop computers, and wireless mainframe access. (1994)
    * The first insurance company to go online with a Web site -
      progressive.com. (1995)
    * The first to sell insurance online at progressive.com allowing consumers
      to purchase auto policies in real-time over the Internet.  (1997)
    * The first to introduce interactive customer service on the Web with
      personal.progressive.com. (1998)
    * The first insurance company to sell online boat and motorcycle
      coverage. (2000)
    * Wireless access to progressive.com via mobile phones and personal
      digital assistants - allowing customers to make payments, check claims
      history and contact customer service. (2000)

    About Progressive:
    Progressive, with headquarters in Mayfield Village, Ohio, is the nation's
fourth largest auto insurance company. In business since 1937, the company
provides all drivers with competitive rates and 24-hour, in-person and online
services. The company sells its products over the phone at
1-800-PROGRESSIVE(SM), online at progressive.com and through more than 30,000
independent agencies throughout the U.S. More information about the company
can be found at http://www.progressive.com .

    About CIO Magazine:
    CIO Magazine (launched in 1987) is published by CXO Media Inc.  CXO Media
services CIOs, CEOs, CFOs, COOs and other corporate officers who use
technology to thrive and prosper in this new era of business.  The company
strives to enhance partnerships between C-level executives, as well as create
opportunities for information technology (IT) and consumer marketers to reach
them.  In addition to publishing CIO Magazine, CXO Media produces
http://www.CIO.com , The CIO Insider, Darwin Magazine and http://www.darwinmagazine.com , as
well as CIO and Darwin Executive Programs, a series of conferences that
provide educational and networking opportunities for corporate and government
leaders.
    CXO Media Inc. is a subsidiary of IDG, the world's leading IT media,
research and exposition company.  IDG publishes more than 300 computer
magazines and newspapers and 4,000 book titles and offers online users the
largest network of technology-specific sites around the world through IDG.net
( http://www.idg.net ), which comprises more than 270 targeted Web sites in
70 countries.  IDG is also a leading producer of 168 computer-related
expositions worldwide and provides IT market analysis through 50 offices in
43 countries worldwide.  Company information is available at http://www.idg.com .

                 
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