ProcessClaims Completes Partnership With CSi Complete

    REDONDO BEACH, Calif.--June 4, 2001-- ProcessClaims, the first Internet claims solutions provider to translate live data via the Internet, has formed a partnership with Ohio-based CSi Complete, a leading Customer Satisfaction Indexing provider to the collision claims industry.
    ProcessClaims and CSi Complete Integration now enables ProcessClaims' customers to seamlessly move their data to CSi Complete for Customer Satisfaction Indexing. ProcessClaims continues to develop partnerships through open standards to deploy Internet-based claims processing tools. CSi Complete delivers vehicle owner survey data within the automated claims handling process. ProcessClaims and CSi Complete are transacting with real customers in a live environment today.
    "We are proud to partner and integrate with ProcessClaims," explained Douglas Webb, CSi Complete president. "ProcessClaims provides a competitive, open solution for best-of-breed partners like CSi Complete. ProcessClaims is delivering solutions today to contracted customers in a production environment."
    "ProcessClaims and CSi Complete integration allows our insurance company partners to document and measure the customer satisfaction benefits of transmitting information over the Internet," stated Chuck Rich, president of ProcessClaims. "Our technology allows insurance companies and their trading partners the ability to capture, consolidate and manage all of their data in a single location. Our partnership with CSi Complete provides value-added, real-time information to both insurers and their collision repair partners, allowing all parties seamless accessibility to Customer Satisfaction Indexing data."
    CSi Complete is a Plain City (Columbus), Ohio-based Customer Satisfaction Indexing Company with clients in more than 40 states and Canada. Its focus is on providing management and marketing tools that aid in increasing customer satisfaction, loyalty, internal management processes and external marketing efforts. Primary clients include collision repair facilities, consolidators and insurance companies, with important business relationships extending into various collision and automotive industry companies. Contact John Webb at 800/343-0641 or jwebb@csicomplete.com for additional information.
    ProcessClaims is the Internet-based bridge linking the insurance and collision repair industries and their trading partners. By harnessing the power of the Internet and applying the company's unique data translation technology and industry expertise, ProcessClaims provides the auto claims industry with the freedom to do business more efficiently and cost effectively. For more information on ProcessClaims, contact Adam Levy at 310/937-4040 ext. 114 or via e-mail at Adam.Levy@ProcessClaims.com.