Autoweb Launches Enhanced Lead Filtering Process for Dealers

   15-Step Procedure Ensures More Qualified Customer Prospects for Dealers

    SANTA CLARA, Calif., May 23 Autoweb.com, Inc. , a leading automotive Internet service, today
announced an enhanced lead referral process designed to increase automotive
dealers' sales.  The new quality control measures, centered around a data
integrity filter, ensure that dealers will spend more time with quality leads,
thereby improving closing rates and return on investment.
    "Autoweb is dedicated to providing the most reliable leads in the industry
to our dealers," said Steve Cottrell, Vice President of Sales at Autoweb.
"Through our extensive filtering system, we guarantee that the contact
information our dealers receive is accurate and up-to-date.  This assurance
reduces the wasted time and investment that frustrates dealers with online
leads from less vigilant partners.  Dealers should notice a marked improvement
in leads with the new standards that Autoweb is implementing."
    Autoweb (http://www.autoweb.com) provides the most accurate leads to their member
dealers because 100% of the leads go through an extensive lead verification
process.  Only information that is confirmed and verifiable is passed on to
the member dealers.  Autoweb's proprietary process now includes data
formatting checks, bad-word filtering, telephone number validation,
demographic data matching, and comparison with national database registries.
    As part of the new verification process, lead information submitted that
is incomplete or questionable is filtered by personal contact with the
customer to validate the purchase request.  By interacting with actual
consumers who are active in the research and purchase process, dealers have
reliable and accurate leads to convert into sales.
    Dealers are already recognizing the value of Autoweb's stringent new
standards.  Brenda Ritzman, Business Development Manager/Internet Director at
Bob Baker Auto Group reports, "Out of all the lead providers we use, Autoweb
has been one of the most successful in delivering accurate leads that develop
into sales.  Autoweb has some of the best technology to determine the quality
of leads we desire.  With accurate and up-to-date information, we are able to
close the deal and increase our sales."

    About Autoweb
    Autoweb.com is a leading automotive Internet service, guiding users
through every stage of vehicle ownership.  Through its direct and referral
commerce channels, Autoweb.com offers consumers a variety of ways to purchase
new and used vehicles in conjunction with vehicle manufacturers, local Member
Dealers and other commerce partners.  The Company's Web site also provides
consumers with a wide range of automotive-related products to support the
complete lifecycle of the vehicle, including finance, insurance and
maintenance.  Autoweb.com features comprehensive, unbiased research from its
Automotive Information Center (AIC) division.
    Autoweb also continues to set the standard in the business-to-business
marketplace by providing Web sites with the most advanced technology to view
automotive information, and accurate and reliable automotive data and content.
Currently, major automobile manufacturers, including DaimlerChrysler, Ford,
General Motors, Honda and Toyota, use Autoweb's automotive data to power their
sites. Some of the major consumer portals also use Autoweb's content and
technology, including AOL, Yahoo, Lycos, MSN and Carpoint. AutoSuite is highly
configurable for any individual AIC customer, as the interface can match look
and feel, while vehicles (both target and competitor) and specific features
can be limited to desired selections. For more information, please visit
http://www.autoweb.com and http://www.autosite.com.

    Safe Harbor Statement:
    Certain statements in this news release regarding attractiveness of the
product and its widespread use by consumers, and other customers of AIC, may
be construed as forward-looking statements. Forward-looking statements involve
risks and uncertainties that could cause actual results to differ from
anticipated results. The Company faces many risks and uncertainties in its
business, including the fact that the Company received a Nasdaq Staff
Determination letter on March 1, 2001, indicating that the Company has failed
to comply with the minimum bid price requirement for continued listing, and is
subject to delisting from the Nasdaq National Market; changes in competitive
behavior or market forces; uncertainties regarding response from the vehicle
manufacturers; changes in the legal or regulatory environment, changes or lack
of changes in consumer preferences over time, technological challenges and an
inability to forecast future traffic and transactions, and failure to
consummate its merger with Autobytel. Further information on risk factors that
could affect results is detailed in Autoweb's filings with the Securities and
Exchange Commission, including its Registration Statement on Form S-1 (No.
333-71177) and its Form 10-Q for the quarter ended March 31, 2001, filed with
the Securities and Exchanges Commission, including (without limitation) under
the captions, "Risk Factors" and "Management's Discussion and Analysis of
Financial Condition and Results of Operations."  Additional information which
is set forth in those sections in Autoweb's Annual Report on Form 10-KA for
the year ended Dec. 31, 2000.

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