Renault's Web Sites Bringing Renault Closer to its Dealers and Customers in France, the U.K. and Germany

    AUSTIN, Texas--April 17, 2001--Trilogy, a leading provider of e-business solutions for the Global 1000, announced today that its automotive retail platform is the e-commerce engine behind Renault's European Web sites for customers and dealers.
    The initial Trilogy-powered sites -- www.renault.fr, www.renault.co.uk and www.renault.de -- are resulting in an enriched, efficient shopping experience for customers, increasing market share and IT efficiency for Renault, and delivering qualified leads to Renault dealers across France, Germany and the United Kingdom.
    These sites allow customers to build a car online, request a quote and be referred to a dealer to complete the sale. Renault can now centrally manage its Web presence in multiple countries, more effectively capture new customers and has a more efficient channel to broaden its service offering. The result is deeper relationships with customers, a more effective approach to solving customer requests with dealers and increased IT efficiency across the organization.
    "Renault is setting new standards in automotive e-commerce and customer service by providing its customers and dealers across Europe with a new channel of information, service and relationship building," said Jason Weiss, general manager of European operations at Trilogy. "Trilogy's proven automotive retail platform is helping Renault provide a unified service experience in multiple countries, and to effectively manage, analyze and apply customer and product information that will make the Renault customer experience second to none."
    Trilogy's technology is allowing Renault to manage the vast amounts of product data required by an automotive retail Web site. In each country, Renault offers more than 10 distinct car models, each with multiple model versions and dozens of possible option packages. Renault's new sites provide consumers with accurate, up-to-date information for every valid combination of vehicle and options, complete with a real-time price quote.
    By referring qualified leads to its dealer partners and arming customers with accurate product and pricing information, Renault has the opportunity to capture greater market share across its target countries.
    As its unified configuration and pricing platform, Trilogy is making it possible for Renault to manage all of its product and pricing data from one location, which significantly increases overall IT efficiency and resource allocation.
    Renault's initial rollout of the Trilogy-powered Web site will include full functionality for consumers and dealerships in France, Germany and the United Kingdom. Renault plans to extend its online reach to include other countries.

    About Trilogy

    Trilogy is a leading provider of industry-specific e-business software for Global 1000 companies. Its integrated application suites are at work in the automotive, financial services, telecommunications, computer hardware and retail industries, providing solutions to global leaders like Ford, IBM and Lands' End. Trilogy software and services enable the transformation of sales, marketing and customer service across the Web, retail and dealer networks, reseller channels, the field and call centers. A privately held corporation with about 1,000 employees, Trilogy is on the Web at www.trilogy.com.

    About Renault

    Under the impetus provided by its Chairman and CEO, Louis Schweitzer, Renault has embarked on a determined strategy of profitable growth, powered by innovation, control of costs and international development, factors seen as keys to the company's competitiveness. The major Alliance formed with Nissan in 1999, will lead to a strengthening and an acceleration of this strategy. The entry of Samsung Motors into the Renault Group, following the acquisition of the Romanian carmaker Dacia in 1999, provided Renault with a third brand and the Renault-Nissan Alliance with a new opportunity for expanding sales in Asia. The agreement signed in July with AB Volvo gave Renault a 20 percent interest in the world's second largest commercial vehicle group. Group profitability was maintained in 2000 with operating margin of FRF 13,266 million (EUR 2,022 million) and has provided Renault with the means to deploy its growth policy. The return of Renault to Formula 1 in 2002 will contribute to international development of the group. Commercially, Renault, number one brand in Western Europe since 1998, is benefiting from the positive impact of its strategy, with 2.29 million vehicles sold in 2000, establishing a new record high for the brand's annual sales figures.

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