Vecta Software Corporation's North American Support Service Goes Live

    DALLAS--Feb. 20, 2001--Vecta Software Corporation Inc. announced today the opening of its North American Customer Support Center. This new service allows Vecta customers in the United States and Canada live access to professionally trained technicians who can answer questions about the company's VECTA(TM) Marketing software solution.
    Trained technicians will initially be available Monday through Friday, from 8 a.m. to 6 p.m. EST; but John Hauptstueck, president of Vecta's U.S. operations, said that plans are already underway to expand those hours.
    "Our commitment is to our customers, and we want to respond to their needs as quickly as possible," said Hauptstueck. "We will grow this service as the needs and demands of our customers grow, and this will likely mean hiring additional staff and expanding the hours of operation. Our future goal is to make this service available 24/7."
    Vecta recently released VECTA Marketing 4.0, a next-generation sales intelligence tool that allows sales professionals to monitor and measure the activity of product sales they are losing to competitors but could be selling themselves.
    Targeted to businesses and distributors of large, multi-product lines, such as office products, computer supplies, and automotive parts, the software allows users to view, access, manipulate and isolate sales data pertaining to a number of product categories, including those being sold to other vendors.
    "VECTA Marketing takes contact management and sales automation software to the next level," said Hauptstueck. "Most sales professionals know what they're selling and to whom, but they don't know what they're losing."
    "For example, if people are buying toner cartridges, they're also buying paper. VECTA Marketing allows the sales team to monitor these logical relational categories and determine where there are opportunities for increased sales. The end result is that VECTA can boost a company's total sales by at least 15 percent."
    The number for Vecta's North American Customer Support Center is 800/949-6321.
    Vecta Software Corporation Inc., a division of U.K.-based Vecta Software Corporation plc, develops business intelligence solutions and next-generation sales analysis tools for high-volume, multi-product businesses and distributors. The company's U.S. headquarters are located in the Dallas suburb of Lewisville. For more information please visit the company's U.S. Web site at www.vectaus.com.