New Penn Introduces Guaranteed Morning Delivery

    LEBANON, Pa.--Feb. 13, 2001--New Penn Motor Express, Inc., a subsidiary of Arnold Industries, Inc., announces the introduction of New Penn Guaranteed AM Delivery service.
    Shipments must be delivered at or before 12 noon per New Penn's published transit times, or there is no charge. The service also includes Instant Delivery Confirmation. Through the use of advanced information technology, including on-board computers in the trucks, customers receive an e-mail or fax message within moments of shipment delivery.
    Like New Penn's Guaranteed Day-Definite service, the AM Delivery service is available between thousands of communities in the Northeastern US and Quebec, Canada that are served directly by the company. New Penn's transit time standards are among the fastest in the industry with 95% of shipments being delivered next-day and the remainder being delivered second-day on longer hauls.
    Customers can track the progress of their New Penn Guaranteed shipments using the real-time shipment tracking feature at www.newpenn.com.
    A simplified pricing approach makes New Penn Guaranteed AM Delivery a cost-effective alternative to other premium transportation services. Customers pay their regular New Penn charges plus a Guaranteed AM Delivery fee of 35% of the net linehaul charges, with a minimum fee of $90.
    New Penn's guaranteed AM Delivery and Day-Definite services include a hassle-free refund process. Should New Penn not deliver a Guaranteed shipment as agreed to, New Penn simply sends an invoice for zero dollars. There is no need to file a claim for refunds.
    New Penn Executive Vice President, Steve O'Kane noted, "Our company is ideally positioned to meet the increasing service demands of our customers. Investments in advanced information technology ensure we closely monitor our guaranteed shipments and our employees make the extra effort to provide superior service reliability."
    New Penn Vice President of Marketing, Steve Ginter added, "A major customer has used New Penn Guaranteed on hundreds of service-sensitive deliveries and the shipments have been 100% on-time. The customer saved money by reducing their use of airfreight. They even saved a day in transit on some of their guaranteed ground shipments by taking advantage of New Penn's large next-day delivery area. Customers really appreciate the automatic delivery confirmation because they do not have to spend time tracing or requesting a proof of delivery."
    New Penn Motor Express, Inc. (www.newpenn.com) is headquartered in Lebanon, PA, and is a subsidiary of Arnold Industries, Inc. . New Penn is a regional less-than-truckload motor carrier providing next-day service through a network of 23 terminal facilities located in the Northeastern United States, Quebec, Canada and Puerto Rico.
    New Penn employs over 2,000 people and operates a fleet of nearly 800 tractors and 1,600 trailers.
    Arnold Industries, Inc. (www.aind.com) is a holding company of transportation and logistics companies. Business units include New Penn Motor Express, Arnold Transportation Services, an irregular route and dedicated truckload carrier and Arnold Logistics, an integrated order fulfillment, distribution, contract packaging and reverse logistics service provider.
    For the year 2000, the Company reported consolidated revenues of $462 million.