Farmers Union Insurance Taps LYNX Services for 24/7 Service

    PITTSBURGH, Feb. 12 In a move that will increase
efficiency and offer improved service, National Farmers Union Insurance has
selected LYNX Services to provide around-the-clock service for policyholders
reporting property damage or other claims.
    The company -- part of the CGU family of companies, one of the largest
insurance groups in the world -- chose LYNX Services to manage these
first-notice-of-loss calls for the fastest growing segment of its business:
commercial policies.  LYNX Services began serving these commercial accounts
today, and then will expand to include personal insurance lines this summer.
    According to Al Wilcox, east regional claims manager, National Farmers
Union Insurance, his company selected LYNX Services based on its expertise,
reasonable costs, and ability to integrate.
    "LYNX Services is a superb resource," Wilcox explained.  "Its
professionals are attentive to our needs and are able to integrate their
systems with ours, streamlining the process and making our jobs easier."
    In addition to processing first-notice-of-loss calls, LYNX Services is a
leader in automotive glass insurance claims management, handling more than
3 million claims annually.  Its call centers also verify coverage, schedule
auto glass repairs, perform audits and manage warranty claims.  For more
information, visit http://www.lynxservices.com.
    Based in Aurora, CO, National Farmers Union Insurance is the leading
insurer of rural telephone services and provides significant coverage for
rural cable television and radio stations in more than 30 states.  The company
also writes preferred auto, small commercial, homeowners', farm owners', and
crop policies in 13 states.  It is rated "excellent" by A.M. Best, an
independent company that evaluates insurers.