CCC Information Services Introduces Pathways Wireless Direct; Feature Provides Wireless Access to Pathways Appraisal Solution

    CHICAGO--Feb. 12, 2001--CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group Inc. , the leading supplier of solutions to the automotive claims industry, announced today that Pathways(R) Wireless Direct, the company's first wireless solution, is now available for the property and casualty insurance marketplace. To meet the industry's challenge of providing solutions for remote users of Pathways(R) Appraisal Solution, CCC developed a wireless solution created for the claims settlement process to enable increased mobility.
    Pathways Wireless Direct, which is optionally integrated into CCC's Pathways Appraisal Solution, allows insurance appraisers to send and receive vehicle assignments, estimates, images, and to process total loss requests and valuations via a remote or mobile computer without an established landline connection.
    In a business environment where every minute counts, Pathways Wireless Direct allows updated assignment information to be received in "real time." This will allow field staff to be more productive during time spent traveling by enabling them to send and receive assignments via a remote or mobile computer. This Wireless feature will help insurance companies to conduct and deliver business transactions in a more timely and efficient manner.
    "Adoption of wireless technologies by the mobile worker will continue to accelerate in the next few years," said Mary Jo Prigge, President of CCC U.S. "With the introduction of Pathways Wireless Direct, we are now a participant in the wireless market, and are pleased to offer our customers the opportunity to leverage this technology to help increase productivity and enable greater efficiencies."
    The solution has been piloted with positive results. Field staff was able to send estimates, receive messages alerting them of new assignments, and process Total Loss valuations from remote locations via wireless connection. They also reported more efficient use of their "drive time," resulting in decreased claims cycle times. Now, as Pathways Wireless Direct is formally launched, it will help enable insurance companies to streamline workflow processes through improved workflow efficiencies to ultimately help improve customer satisfaction.

About CCC

    CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group , headquartered in Chicago, IL, is the leading supplier of advanced software and communications systems to the automotive claims industry, including information and network services for a wide variety of claims management solutions. Its value-added, technology-based products and services increase efficiency and facilitate communication among more than 14,000 collision repair facilities and 350 insurance companies. For more information about CCC Information Services, visit our Web site at www.cccis.com, contact Susan Jablonski at CCC Information Services Inc., 312-229-2830, or contact Rich Ringer at HLB Communications, 312-649-0371.