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CCC Information Reports Q4 and Full Year 2000 Results

    CHICAGO--Jan. 25, 2001--CCC Information Services Group Inc. , through its wholly-owned subsidiary CCC Information Services Inc., the leading provider of business solutions to the automobile claims industry, today announced the results for the fourth quarter and full year of 2000 and a funding commitment from Capricorn Investors III, L.P., one of CCC's existing shareholders.
    In addressing the challenges faced in 2000, Githesh Ramamurthy, Chairman and CEO of CCC Information Services Inc. said, "We made some tough decisions throughout the year, designed to refocus the business on our core competencies and assets. As a result, we have created a strong platform for 2001 and beyond. Specifically, we exited an under-performing business, began executing our e-commerce strategy through DriveLogic(TM), and have supplemented the strong cash flow generated by our core CCC U.S. Tools business with a commitment for an additional $15 million of funding from an existing investor."
    The Company expects to close the sale to Capricorn Investors III, L.P. of $15 million of Trust Preferred securities and warrants to purchase 1.2 million shares of common stock at $10 per share. The transaction is subject to completion of definitive documentation and other customary closing conditions and is expected to close within the next 30 days.

    Fourth Quarter Results

-- Fourth quarter 2000 revenues of $51.6 million included CCC U.S. revenues (up 3.4% on an underlying basis to $45.2 million), CSI ($4.9 million) and CCC International ($1.5 million).
-- The Company recorded operating losses for the quarter of $11.1 million. CCC U.S. recorded operating income of $8.3 million for the quarter. Excluding non-recurring items of $7.3 million, the Company recorded operating losses of $3.8 million. Non-recurring charges included: $6.0 million of restructuring charges for the shutdown of the D.W. Norris outsourcing business, $1.0 million for litigation settlement, and $0.3 million, net for severance, settlements and asset write-downs.
-- Net losses for the quarter totaled $23.4 million, or $1.08 per share. Excluding non-recurring items, net loss per share was $0.75 for the quarter.

    Full Year 2000 Results

    -- Full year revenues totaled $209.8 million, including CCC U.S.
    revenue (up 4.3% on an underlying basis) to $176.9 million.
    CSI and CCC International revenues were $25.1 million and $7.8
    million, respectively.

    -- Operating losses for the full year totaled $10.3 million.
    Excluding $11.4 million of non-recurring operating expenses,
    operating income was $1.1 million. CCC U.S. operating income
    of $26.1 million (up 25% from 1999) was offset by operating
    losses at DriveLogic ($19.1 million), CCC International ($3.4
    million) and CSI ($2.5 million).

    -- Net losses for the full year totaled $9.2 million, or $0.42
    per share. Excluding non-recurring items, net loss per share
    was $0.05 for the full year.

    Full Year 2000 Highlights

    -- CCC U.S. business continued to provide consistently strong
    earnings, cash flow, and growth in its customer base.
    Operating income grew by 25% (excluding non-recurring
    operating expenses) to $26.1 million, with annual EBIDTA of
    $35.7 million.

    -- Launched DriveLogic, our e-commerce subsidiary, focused on
    developing Internet and wireless-enabled technology solutions
    for the auto claims and repair industries and providing
    efficiency through collaboration.

    -- Announced DriveLogic's strategic relationships with MDSI
    Mobile Data Solutions Inc. to offer real-time workforce
    management for the North American auto insurance market, and
    Cognizant, a provider of technical resources to speed delivery
    of product to market.

    -- Released DriveLogic's first commercial product, Collision
    Repair Solution(TM), an Internet portal that helps repair
    facilities market and promote their business.

    -- Formed ChoiceParts, LLC, an online parts network along with
    the Dealer Services and Claims Solutions Groups of Automatic
    Data Processing, Inc. , and The Reynolds and
    Reynolds Company .

    -- Increased collision repair facility customers to 14,000 - a
    Company record.

    -- Achieved record transaction volume on EZNet(R) with nearly a
    million claims-related transactions processed in a single day.

    -- Strengthened the CCC International leadership team, refocused
    efforts on the UK business and exited the non-core UK based
    outsourcing business (D.W. Norris), to improve profitability
    going forward.

    Outlook

    With a tighter focus on our core competencies, the Company anticipates and has targeted the following results:

    -- Improve CCC U.S. operating margins to 20% and EBITDA to $40
    million for 2001.

    -- Achieve DriveLogic revenues in excess of $15 million, ramping
    to an annual rate of $100 million by the end of 2002.

    -- Attain DriveLogic profitability by first quarter 2002 and
    limit losses in 2001 to the level of those reported in 2000.

    -- Reduce CCC International losses and improve profitability by
    $5 million in 2001.

    -- Manage costs and infrastructure growth in DriveLogic and CCC
    International in tandem with our plans to bring new products,
    customers and markets on-line in the future.

    -- Execute a swift wind-down of D.W. Norris, our UK-based
    outsourcing business, with limited 2001 impact.

    "We believe the investments we have made in DriveLogic, CCC International, ChoiceParts and our CCC U.S.Tools businesses position us well for growth and continued leadership," said Ramamurthy. "We expect revenue growth in 2001 in excess of 10% from the combination of our CCC U.S. Tools, DriveLogic and CCC International businesses. Furthermore, we expect to deliver positive, consolidated EBITDA in excess of $15 million, including over $40 million from CCC U.S. We believe our efforts in 2000 will help position CCC into a high-technology, high-margin, and top-quality company for 2001 and beyond."

    

                  CCC Information Services Group Inc.
                  Consolidated Operating Results and
               Selected Consolidated Balance Sheet Data
               (In thousands, except per share amounts)

                            Three Months Ended         Year Ended
                               December 31,           December 31,

                             2000       1999        2000       1999
                             ----       ----        ----       ----
                         (Unaudited) (Unaudited) (Unaudited)
Revenues:
  CCC U.S.                  $45,200    $44,564    $176,888   $173,723
  Consumer Services           4,931      8,047      25,140     28,776
  CCC International           1,499      2,660       7,752      5,298
                             ------     ------     -------     ------
Net revenue                  51,630     55,271     209,780    207,797
                             ------     ------     -------    -------

Expenses:
  Production and customer 
   support                   14,310     17,617      62,609     63,343
  Commissions, royalties 
   and licenses               2,546      3,664      13,637     16,372
  Selling, general 
   and administrative        24,594     18,027      91,193     76,480
  Depreciation and 
   amortization               3,410      2,982      12,614     10,497
  Product development 
   and programming           10,952      5,661      31,639     23,118
  Restructuring charges       6,017      2,242       6,017      2,242
  Litigation settlements        950         --       2,375         --
                             ------     ------     -------     ------
Total operating expenses     62,779     50,193     220,084    192,052
                             ------     ------     -------    -------

Operating income (loss)     (11,149)     5,078     (10,304)    15,745

Interest expense               (899)      (606)     (3,202)    (1,399)
Other income, net               363          9       5,113        412
Gain on exchange of 
 investment securities           --         --      18,437         --
Equity in losses of 
 ChoiceParts                 (1,165)        --      (1,953)        --
                             -------    ------      -------    ------

Income (loss) before 
 income taxes               (12,850)     4,481       8,091     14,758

Income tax benefit 
 (provision)                 (2,827)    (2,525)     (1,612)    (7,361)
                             -------    -------     -------    -------

Income (loss) before 
 equity losses and
  minority interest         (15,677)     1,956       6,479      7,397

Equity in net losses 
 of affiliates               (7,684)      (835)    (15,650)    (6,645)
Minority share in loss 
 of subsidiaries                  2         (1)          2         --
                             ------     -------     ------     -------

Net income (loss)           (23,359)     1,120      (9,169)       752

Dividends and accretion 
 on preferred stock              --         --          --         (2)
                             ------     -------     -------    -------

Net income (loss) 
 applicable to 
 common stock             $ (23,359)   $ 1,120    $ (9,169)     $ 750
                          ==========   ========   =========     ======

Per Share Data:
Net income (loss) 
 applicable to 
 common stock

 - Basic                   $ (1.08)    $ 0.05     $ (0.42)     $0.03
                           ========    ======     ========     =====
 - Diluted                 $ (1.08)    $ 0.05     $ (0.42)     $0.03
                           ========    ======     ========     =====

Weighted average common 
 and common equivalent 
 shares outstanding
 - Basic                     21,687     21,920      21,851     22,856
                            ========   ========    ========   ========

 - Diluted                   21,687     22,225      21,851     23,162
                            ========   ========    ========   ========

                          December 31,     December 31,
                             2000             1999
                             ----             ----
                          (Unaudited)
Total assets                $98,412          $84,549
Long-term debt              $42,000          $24,685
Stockholders' equity         $2,192          $15,261


                  CCC Information Services Group Inc.
              Consolidated Operating Results by Segments
                            (In thousands)

                               Three Months Ended        Year Ended
                                  December 31,          December 31,
                               2000        1999       2000      1999
                               ----        ----       ----      ----
                            (Unaudited)(Unaudited)(Unaudited)
CCC U.S. with Shared Services
-----------------------------
Net revenue                  $45,200     $44,564   $176,888  $173,723
Operating expenses           (39,228)    (35,992)  (150,750) (152,780)
                             -------     -------   --------  --------
Operating income               5,972       8,572     26,138    20,943
Non-recurring operating
  expenses                     2,360      (1,853)    (1,766)   (3,059)
                             -------     -------   --------  --------
Operating income - reported    8,332       6,719     24,372    17,884
                             =======     =======   ========  ========

Consumer Services
-----------------
Net revenue                    4,931       8,047     25,140    28,776
Operating expenses            (6,324)     (8,218)   (27,620)  (29,059)
                             -------     -------   --------  --------
Operating loss                (1,393)       (171)    (2,480)     (283)
Non-recurring operating
  expenses                    (2,890)         --     (2,890)       --
                             -------     -------   --------  --------
Operating loss - reported     (4,283)       (171)    (5,370)     (283)
                             =======     =======   ========  ========

CCC International
-----------------
Net revenue                    1,499       2,660      7,752     5,298
Operating expenses            (1,989)     (3,010)   (11,138)   (6,034)
                             -------     -------   --------  --------
Operating loss                  (490)       (350)    (3,386)     (736)
Non-recurring operating
  expenses                    (6,785)       (389)    (6,785)     (389)
                             -------     -------   --------  --------
Operating loss - reported     (7,275)       (739)   (10,171)   (1,125)
                             =======     =======   ========  ========

DriveLogic
----------
Net revenue                       --          --         --        --
Operating expenses            (7,923)       (731)   (19,135)     (731)
                             -------     -------   --------  --------
Operating loss                (7,923)       (731)   (19,135)     (731)
                             =======     =======   ========  ========

CCC Consolidated
----------------
Net revenue                   51,630      55,271    209,780   207,797
Operating expenses           (55,464)    (47,951)  (208,643) (188,604)
                             -------     -------   --------  --------
Operating income (loss)       (3,834)      7,320      1,137    19,193
Non-recurring operating
  expenses(a)                 (7,315)     (2,242)   (11,441)   (3,448)
                             -------     -------   --------  --------
Operating income
  (loss) - reported         $(11,149)     $5,078   $(10,304)  $15,745
                             =======     =======   ========  ========


    (a) - Non-recurring operating expenses in the fourth quarter 2000
    include restructuring and severance costs of $8.1 million,
    write-off on internally developed software of $2.8 million,
    litigation settlement of $1.0 million and a settlement gain of
    $4.6 million. Non-recurring operating expenses for fourth quarter
    of 1999 included a reduction-in-force charge of $2.2 million.