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  All Makes | Sedan | INFINITI | Q50 | 2017


2017 INFINITI Q50 3.0t Signature Edition AWD

SAFETY FEATURES
 
  • Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • INFINITI Connection Emergency S.O.S
  • Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • RearView Monitor Back-Up Camera
  • Passenger Air Bag Sensor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Traction Control
  • Child Safety Locks
  • Brake Assist
  • Daytime Running Lights
  • Stability Control
  • Integrated Turn Signal Mirrors
 
Crash Test Results for the 2017 INFINITI Models:
No crash test results exist
 
Service Bulletins for 2017 INFINITI Q50 3.0t Signature Edition AWD
2017 INFINITI Q50:

Bulletin Number: Infiniti USA Ret
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

Bulletin Number: Infiniti USA Tak
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Bulletin Number: IPSB17-130
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Bulletin Number: IPSB18-218 Retai
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Bulletin Number: ITB00-024g
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Bulletin Number: ITB00-024h
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu

Bulletin Number: ITB01-024e
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo

Bulletin Number: ITB03-051L
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB09-015h
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

Bulletin Number: ITB09-039e
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

Bulletin Number: ITB11-005c
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005c
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005d
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005d
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011g
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

Bulletin Number: ITB12-011h
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc

Bulletin Number: ITB12-011i
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011k
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu

Bulletin Number: ITB12-011l
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an

Bulletin Number: ITB12-011m
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011n
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026f
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version

Bulletin Number: ITB13-026g
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026g
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026h
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026i
2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Bulletin Number: ITB13-026J
2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-044f
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Bulletin Number: ITB13-044g
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-052a
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

Bulletin Number: ITB13-052b
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-052b
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB15-026b
INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-012b
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-012b
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-042a
2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d

Bulletin Number: ITB16-044
2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER SERVICE INFORMATION - The Applied Vehicles are equipped with a cartridge-style oil filter. - The filter may be difficult to remove. If this shoul

Bulletin Number: ITB16-044a
2016-2017 Q50, 2017 Q60, AND 2017 QX30 WITH 2.0L TURBO ENGINE; CARTRIDGE-STYLE OIL FILTER This bulletin applies only to vehicles equipped with 2.0L Turbo Engine. This bulletin has been amended. Information about how to remove a stuck

Bulletin Number: ITB16-046
ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w

Bulletin Number: ITB16-046a
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.

Bulletin Number: ITB16-046a
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.

Bulletin Number: ITB16-047
INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate

Bulletin Number: ITB17-002
INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv

Bulletin Number: ITB17-002a
INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b

Bulletin Number: ITB17-002b
INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB17-004a
2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and App

Bulletin Number: ITB17-004a
2016-2017 Q50 AND 2017 Q60; ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin applies only to vehicles equipped with a V6 Twin Turbo engine. This bulletin has been amended to add 2017 Q50 to the Title, Applied Vehicles, and App

Bulletin Number: ITB17-004b
ACCESSORY DRIVE BELT NOISY OR HAS COME OFF This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB17-009a
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

Bulletin Number: ITB17-017
MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010

Bulletin Number: ITB17-017
MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin applies only to vehicles equipped with a V6 twin turbo engine. IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: - P0101 (MAF SEN/CIRCUIT-B1) - P010

Bulletin Number: ITB17-017a
MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB17-018
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

Bulletin Number: ITB17-018
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

Bulletin Number: ITB17-026
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale

Bulletin Number: ITB17-026a
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati

Bulletin Number: ITB17-026b
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Bulletin Number: ITB17-026b
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Bulletin Number: ITB17-026b
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Bulletin Number: ITB17-026b
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Bulletin Number: ITB17-036a
2016-2017 Q50 AND 2017 Q60; ENGINE STOPS RUNNING, MIL ON WITH DTC STORED This bulletin has been superseded by ITB17-044. VOLUNTARY SAFETY RECALL CAMPAIGN 2016-2017 Q50 AND 2017 Q60 WITH 2.0L TURBO ENGINE; FUEL PUMP CONTROL MODULE Please

Bulletin Number: ITB17-039
INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al

Bulletin Number: ITB17-039
INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will al

Bulletin Number: ITB17-042a
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version

Bulletin Number: ITB17-042b
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB17-050
2016-2017 Q50 AND 2017 Q60; MIL IS ON WITH DTC STORED IF YOU CONFIRM The MIL is ON with one or more of the following DTCs stored: P0544 - (EXHAUST GAS TEMP SENSOR 1 B1) P0545 - (EXHAUST GAS TEMP SENSOR 1 B1) P0546 - (EXHAUST GAS TEMP

Bulletin Number: ITB17-054
2016-2018 Q50 AND 2017-2018 Q60; CHARGE AIR COOLER COOLING SYSTEM SERVICE INFORMATION This bulletin applies to vehicles equipped with VR30DDTT V6 engine. SERVICE INFORMATION Whenever either or both charge air coolers (intercooler) on

Bulletin Number: ITB17-055
INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t

Bulletin Number: ITB17-058
INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic trans

Bulletin Number: ITB17-060
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu

Bulletin Number: ITB17-060
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu

Bulletin Number: ITB18-002
2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat

Bulletin Number: ITB18-002
2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat

Bulletin Number: ITB18-003
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

Bulletin Number: ITB18-005
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-010
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be

Bulletin Number: ITB18-010a
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made

Bulletin Number: ITB18-021
DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Bulletin Number: ITB18-021
DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Bulletin Number: ITB18-024
VOLUNTARY SERVICE CAMPAIGN Q50 AND Q60 WITH 2.0L ENGINE; LOW PRESSURE FUEL LINE This bulletin applies only to vehicles equipped with a 2.0L Turbo Gasoline Engine. INTRODUCTION Infiniti is conducting this voluntary service campaign o

Bulletin Number: ITB18-034
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

Bulletin Number: ITB18-037
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Bulletin Number: ITB18-037
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Bulletin Number: ITB18-039
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in

Bulletin Number: ITB18-040
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i

Bulletin Number: ITB18-040
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i

Bulletin Number: ITB18-040a
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-040a
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-040b
SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB19-001
CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK

Bulletin Number: ITB19-001
CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-006
INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor

Bulletin Number: ITB19-007
INFINITI; P0171 AND P0174 SERVICE INFORMATION SERVICE INFORMATION Diagnosis for DTCs P0171 (FUEL SYS LEAN B1) and P0174 (FUEL SYS LEAN B2) have been revised for the APPLIED VEHICLES listed above. When performing diagnosis for either of

Bulletin Number: ITB19-008
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of

Bulletin Number: ITB19-013
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Bulletin Number: ITB19-013
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Bulletin Number: P8314
CAMPAIGN BULLETIN Fuel Hose Voluntary Service Campaign This bulletin applies only to vehicles equipped with a M274 2.0L engine. ***** Retailer Announcement ***** INFINITI is conducting a Voluntary Service Campaign to replace the lo

Bulletin Number: Revision 1-IEVAP
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Bulletin Number: Revision 1-IEVAP
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha

Bulletin Number: Revision 1-IEVAP
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Bulletin Number: Revision 1-NEVAP
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h


2017 INFINITI Q50 HYBRID:

Bulletin Number: Infiniti USA Ret
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

Bulletin Number: Infiniti USA Tak
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Bulletin Number: IPSB17-130
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Bulletin Number: IPSB18-218 Retai
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Bulletin Number: ITB00-024g
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Bulletin Number: ITB00-024h
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu

Bulletin Number: ITB01-024e
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo

Bulletin Number: ITB03-051L
HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB09-015h
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

Bulletin Number: ITB09-039e
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

Bulletin Number: ITB11-005c
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005c
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005d
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB11-005d
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011g
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

Bulletin Number: ITB12-011h
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc

Bulletin Number: ITB12-011i
TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011j
TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011k
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu

Bulletin Number: ITB12-011l
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an

Bulletin Number: ITB12-011m
TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB12-011n
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026f
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version

Bulletin Number: ITB13-026g
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026g
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026h
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-026i
2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Bulletin Number: ITB13-026J
2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-044f
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Bulletin Number: ITB13-044g
ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-052a
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

Bulletin Number: ITB13-052b
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB13-052b
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Bulletin Number: ITB15-026b
INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-012b
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-012b
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB16-042a
2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d

Bulletin Number: ITB16-046
ESM CORRECTIONS FOR FRONT WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles listed above, some front wheel alignment specifications listed in the Electronic Service Manual (ESM), section FSU-Front Suspension, w

Bulletin Number: ITB16-046a
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.

Bulletin Number: ITB16-046a
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended. The APPLIED VEHICLES were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.

Bulletin Number: ITB16-047
INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate

Bulletin Number: ITB17-009a
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

Bulletin Number: ITB17-042b
INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB17-055
INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin applies to vehicles equipped with Intelligent Key only. SERVICE INFORMATION When replacing or adding an Intelligent Key, it is very important to make sure t

Bulletin Number: ITB17-060
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu

Bulletin Number: ITB17-060
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedu

Bulletin Number: ITB18-002
2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat

Bulletin Number: ITB18-002
2017 Q50 AND Q50 HYBRID; SONAR SYSTEM DOES NOT DISPLAY RED INDICATOR WHEN CLOSE TO OBJECT IF YOU CONFIRM When a center or corner sonar sensor in an Applied Vehicle is close to an object while the sonar system is ON: - The sonar indicat

Bulletin Number: ITB18-003
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

Bulletin Number: ITB18-005
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION SERVICE INFORMATION If the following ICC/ADAS codes are stored, make sure to follow the diagnostic procedures in the Electronic Service Manual (ESM) before replacing any par

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-005a
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-010
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be

Bulletin Number: ITB18-010a
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made

Bulletin Number: ITB18-021
DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Bulletin Number: ITB18-021
DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Bulletin Number: ITB18-022
2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE

Bulletin Number: ITB18-022
2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE

Bulletin Number: ITB18-022
2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE

Bulletin Number: ITB18-034
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

Bulletin Number: ITB18-037
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Bulletin Number: ITB18-037
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Bulletin Number: ITB18-039
AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in

Bulletin Number: ITB18-040
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i

Bulletin Number: ITB18-040
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when i

Bulletin Number: ITB18-040a
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-040a
INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB18-040b
SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Bulletin Number: ITB19-001
CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK

Bulletin Number: ITB19-001
CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-005
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Bulletin Number: ITB19-006
INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: - DO NOT replace the Air Fuel Ratio (A/F) sensor

Bulletin Number: ITB19-008
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of

Bulletin Number: ITB19-013
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Bulletin Number: ITB19-013
AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Bulletin Number: Revision 1-IEVAP
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha

Bulletin Number: Revision 1-NEVAP
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h

 
Recalls for 2017 INFINITI Q50 3.0t Signature Edition AWD
2017 INFINITI Q50
NHTSA Campaign ID: 16V244000
Component: AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
Manufacturer: Nissan North America, Inc.
Manufacture Dates: 12/19/2012 - 03/30/2016
Potential Units Affected: 3296947
Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Action to take:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2017 INFINITI Q50
NHTSA Campaign ID: 17V571000
Component: AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
Manufacturer: Nissan North America, Inc.
Manufacture Dates: 12/22/2016 - 01/19/2017
Potential Units Affected: 814
Defect Description:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Consequence:
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Action to take:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
2017 INFINITI Q50
NHTSA Campaign ID: 17V476000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Manufacturer: Nissan North America, Inc.
Manufacture Dates: 03/10/2015 - 04/05/2017
Potential Units Affected: 14192
Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action to take:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI Q50
NHTSA Campaign ID: 17V476000
Component: ELECTRICAL SYSTEM: SOFTWARE
Manufacturer: Nissan North America, Inc.
Manufacture Dates: 03/10/2015 - 04/05/2017
Potential Units Affected: 14192
Defect Description:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Action to take:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
2017 INFINITI Q50 HYBRID
NHTSA Campaign ID: 17V571000
Component: AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
Manufacturer: Nissan North America, Inc.
Manufacture Dates: 12/28/2016 - 01/09/2017
Potential Units Affected: 814
Defect Description:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Consequence:
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Action to take:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
 
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