Subaru Buyers Guide

 

 

 

Crash Test Data for 2019 Subaru

Subaru Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating
Driver Passenger Front Seat Rear Seat
2019 Ascent SUV AWD
2019 Ascent SUV AWD
2019 Ascent SUV AWD
2019 Ascent SUV AWD
2019 Forester SUV AWD
2019 Forester SUV AWD

 

Service Bulletins for 2019 Subaru

2019 SUBARU ASCENT
Bulletin Number: 01-178-18
This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during
Bulletin Number: 04-22-18
This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when drivin
Bulletin Number: 07-143-18R
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th
Bulletin Number: 11-183-18R
This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045:
Bulletin Number: 11-183-18R
This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: TURBOCHARGER / SUPERCHARGER BOOST CONTROL ?A? CIRCUIT OPEN and DTC P2196: A/F O2 SENSOR SIGNAL BIASED / S
Bulletin Number: 12-252-18
This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t
Bulletin Number: 12-254-18
This bulletin provides helpful tips to follow when addressing a customer concern of the ?A? pillar trim coming loose.
Bulletin Number: 12-255-18
This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.
Bulletin Number: 12-255-18R
This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.
Bulletin Number: 13-101-18
Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a cont
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 2019-Ascent-QMT
The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. They are looking for specific and detailed information on EVERY conditi
Bulletin Number: Trailer-Hitch-Pa
A Part Claim for the return of L101SXC001 has been entered in the system for you based on your current available Prime inventory. This is in addition to the previously entered claim for L101SXC000. The returns of L101SXC000 and L101SXC001 s
Bulletin Number: WTU-80
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles, due to the possibility of some missing body structure welds. A total of 293 U.S. vehicles are affected by this recall.
2019 SUBARU BRZ
Bulletin Number: 02-133-12R
The purpose of this bulletin is to clarify the proper installation direction of the valve springs used on the FA engine. The springs have a light blue paint mark identifier as shown in the chart below.
Bulletin Number: 06-68-19
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o
Bulletin Number: 09-54-12R
This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. So
Bulletin Number: 11-184-18
This bulletin announces reprogramming file availability to optimize the ECM. These new files prevent an incorrect diagnosis of DTC P119F: AIR FUEL RATIO IMBALANCE FOR DIRECT INJECTION (BANK 1 FLUCTUATION ENGINE SPEED) and DTC P219A: AIR FUE
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
2019 SUBARU CROSSTREK
Bulletin Number: 06-68-19
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o
Bulletin Number: 07-145-19
The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. For 2019MY, this DTC will always be indicated when inspecting for Readiness Codes using t
Bulletin Number: 10-89-18
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
Bulletin Number: 12-256-19
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Bulletin Number: WTT-79
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
Bulletin Number: WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub
2019 SUBARU FORESTER
Bulletin Number: 07-142-18
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
Bulletin Number: 07-143-18R
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 16-118-18
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equ
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
2019 SUBARU IMPREZA
Bulletin Number: 01-178-18
This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during
Bulletin Number: 05-66-18
This Service Information bulletin announces a running change to the four (4) front suspension crossmember retaining bolts to improve production efficiency. The new bolts have an increased length and are easily identifiable with their ?cone?
Bulletin Number: 07-140-18
This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Gri
Bulletin Number: 07-140-18
This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Gril
Bulletin Number: 10-89-18
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
Bulletin Number: 12-252-18
This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Bulletin Number: WTT-79
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
Bulletin Number: WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Sub
2019 SUBARU LEGACY
Bulletin Number: 01-178-18
This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during
Bulletin Number: 12-252-18
This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
2019 SUBARU OUTBACK
Bulletin Number: 01-178-18
This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during
Bulletin Number: 12-252-18
This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t
Bulletin Number: 13-101-18
Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a cont
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
2019 SUBARU WRX
Bulletin Number: 06-66-18
This Service Information bulletin announces a design change made to the front brake rotors used on the models listed above. The change makes it easier to identify these parts from those used on other models.
Bulletin Number: 06-68-19
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven o
Bulletin Number: 07-146-19
This bulletin announces a design change made to the engine wiring harness to improve resistance to moisture. A detailed illustration describing the change is supplied below.
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
2019 SUBARU WRX STI
Bulletin Number: 02-179-18
This Service Information Bulletin announces a change to the procedure and sequence used for torqueing the cylinder head bolts on the EJ25 turbocharged engine used in the 2015-2018MY STI.
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu
Bulletin Number: 15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin Number: 15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems
Bulletin Number: 15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi
Bulletin Number: 15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which
Bulletin Number: 15-228-18
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as
Bulletin Number: 15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a
Bulletin Number: 15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w
Bulletin Number: 15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist
Bulletin Number: 15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie
Bulletin Number: 15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh
Bulletin Number: 15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p
Bulletin Number: 17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

 

Recalls for 2019 Subaru

2019 SUBARU ASCENT
NHTSA Campaign ID:STRUCTURE:BODY:ROOF AND PILLARS
Manufacturer:Subaru of America, Inc.
Manufacture Dates:07/16/2018 - 07/25/2018
Potential Units Affected:293

Defect Description:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.

Consequence:

In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.

Action:

Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.
2019 SUBARU CROSSTREK
NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
Manufacturer:Subaru of America, Inc.
Manufacture Dates:12/27/2018 - 01/16/2019
Potential Units Affected:10417

Defect Description:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence:

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Action:

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
2019 SUBARU FORESTER
NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
Manufacturer:Subaru of America, Inc.
Manufacture Dates:12/27/2018 - 01/16/2019
Potential Units Affected:10417

Defect Description:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence:

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Action:

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.