Volkswagen Will Add Free Service But Shorten Their New Car Warranty From 6-year/72,000-mile bumper-to-bumper To 4 years/50,000 miles Starting With 2020 Models

Washington DC July 29, 2019; The AIADA reported that Volkswagen will scale back its industry-best 6-year/72,000-mile bumper- to-bumper warranty program to 4 years/50,000 miles, but throw in two years of factory-covered maintenance beginning with its 2020 model-year vehicles,

Automotive News has learned that in order to help VW's profit-struggling dealers, the German automaker is starting a new Tier 3 advertising program that will pay dealers up to $200 per vehicle to better "develop their local markets."

The program is set to begin in the first quarter of 2020. Volkswagen informed its dealers of the changes late last week. Both are direct efforts by the German brand's new North American leadership team to address lingering issues with two different but equally important constituencies: consumers and its long-suffering dealer network.