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Allstate Parts and Labor Plus Frequently Asked Questions

What do I do if I have a claim?

The $50 deductible seems awfully low. Are there other, hidden costs?

What if I sell my car? Will I lose the plan coverage completely?

Can I choose the repair shop that I want to use and still be covered?

How does the plan work?

My car is over three years old already. Can I still purchase the plan coverage?

 Does Allstate allow for payment options?

How much coverage is appropriate for me?

Is Allstate Parts and Labor Plus designed for all car owners, whether they have an existing warranty or not?

Who can I call if I have additional questions?



What do I do if I have a claim?
As soon as your policy is issued, your licensed mechanic can call our toll-free claims number to receive authorization for covered repairs. Allstate Parts and Labor Plus claim representatives are mechanics with an average of 10 years experience working on vehicles.

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The $50 deductible seems awfully low. Are there other, hidden costs?
For each covered repair, we'll pay for all necessary parts and labor - and all you pay is a low $50 deductible per visit. That's it - just $50 - and Allstate pays the rest. You could pay much more than that just for labor on minor repairs! In fact, across the nation, the average charge for labor on automotive repairs is about $60 per hour - so you're saving right from the start!*

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What if I sell my car? Will I lose the plan coverage completely?
If you decide to buy a new vehicle while your Allstate Parts and Labor Plus plan is in force, you may transfer the unused portion of your coverage to the new vehicle, giving you additional protection for your new car beyond your base manufacturer's warranty.*

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Can I choose the repair shop that I want to use and still be covered?
You can choose any dealer or licensed commercial repair facility in the country and we'll pay the repair facility, minus your deductible. That's important when you have a breakdown far from home. All we require is that you call our nationwide toll-free number for authorization before any repair work is started.*

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How does the plan work?
It's easy! The coverage is added to the years and miles you already have on your car. For example, if your 1997 vehicle has 15,000 miles, and you choose our 5 Year/60,000 mile coverage, you'll be covered for up to an additional 5 years or up to 75,000 miles on your vehicle's odometer, whichever occurs first. All plans have a maximum limit of 100,000 miles or 7 years from the model year or policy issue date, whichever occurs first.

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My car is over three years old already. Can I still purchase the plan coverage?
Yes, but you should apply now. You can only apply for this protection if your vehicle is 5 years old or less and has no more than 88,000 miles.

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Does Allstate allow for payment options?
Yes. Charge it with your VISA, MasterCard, or Discover credit card, or pay by check. Send the full amount now, or pay in 10 easy installments.

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How much coverage is appropriate for me?
Choose the amount of coverage that best meets your needs, based on how many miles you drive a year and how long you plan to keep your vehicle. Find out how much coverage is appropriate for you by answering the following questions.

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Is Allstate Parts and Labor Plus designed for all car owners, whether they have an existing warranty or not?
Yes! Whether you have a new warranty, one that is about to expire, or no warranty at all, as long as your car is 5 years old or less and has no more than 88,000 miles, Allstate Parts and Labor Plus can help protect you in the event of a covered mechanical breakdown which helps keep your car in great condition long after your manufacturer's warranty has run out.

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Who can I call if I have additional questions?
Simply call 1-888-236-5794 for assistance.

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