The Allstate difference
Allstate agents have the commitment, training and education to serve you and help you manage your insurance needs. Many companies are judged solely by their products. At Allstate, we know we're also defined by our agents and the customer service they provide. That's why we've built a strong agency force, armed them with diverse products, 24-hour claims support, and a wealth of practical safety and loss prevention tips.
On average, our agents have been serving consumers for 13 years. Our emphasis is on building agencies that capitalize on technology and well-trained support staff to serve a broad spectrum of needs. This helps our agents build long term customer relationships through service oriented innovations.
Whether you have a question about your insurance coverage or a claim, you'll find a dedicated, knowledgeable individual at our end. Our Agent Locator will help you find an Allstate agent near you!
Dedicated to customer satisfaction
Another reason: We have 250 claim service offices and 680 drive-in centers in the U.S. and Canada to help when it's needed most. And the Allstate Catastrophe Team (CAT) is legendary. Allstate claim employees as well as highly trained outside adjusters can be assembled anywhere in the country at a moment's notice when disaster occurs. To help secure our customers' property and write advance checks for food, clothing and shelter.
Our Claims Team is responsible for our Priority Repair Option (PRO) program, where Allstate guarantees auto repairs if you elect to have your damaged vehicle fixed at one of our recommended shops. And if you have work done in your home because of a covered loss and you elect to use one of our recommended contractors, we'll guarantee that work for up to three years after it's completed.
