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2017 JEEP CHEROKEE: Bulletin Number: 03-007-16
Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while ac Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 21-006-17 REV. A
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Bulletin Number: 21-039-16
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Bulletin Number: 68232614A$
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9003109
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003357
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003681
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003694
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003696
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003749
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: 9003783
Shifter - Automatic Transmission Before this part is replaced for a Service Shifter message and lost communication DTC U0103, U0103-87 issues, please call Bing Guo on cell (248) 500-7355 with all associated DTCs and failure information. Bulletin Number: 9003785
Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair. Bulletin Number: T52
Customer Satisfaction Notification T52 Reprogram Transmission ControlModule The vehicle speed on about 24,000 of the above vehicles maybe limited if certain conditions are met. This can occur if the vehicle is brought to a full stop and t
2017 JEEP GRAND CHEROKEE:Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Bulletin Number: 08-051-17
Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. The customer may experience the following:Shifter lever is locked in park ( Bulletin Number: 08-079-17 REV. A
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the rad Bulletin Number: 08-079-17 REV. A
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the rad Bulletin Number: 08-079-17 REV. A
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the rad Bulletin Number: 08-089-16
Flash: Blind Spot Monitor System Improvements This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) software. The customer may experience the blind spot monitor indicator may not chime alerting them that there i Bulletin Number: 08-089-17
Horn Replacement This bulletin involves replacing both the high and low note horns with the horn electrical connectors. Some customers may comment that their horn sounds muffled. Bulletin Number: 08-089-17
Horn Replacement This bulletin involves replacing both the high and low note horns with the horn electrical connectors. Some customers may comment that their horn sounds muffled. Bulletin Number: 14-001-17 REV. A
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Bulletin Number: 14-001-17 REV. A
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Bulletin Number: 18-024-17
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Bulletin Number: 18-024-17
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Bulletin Number: 18-024-17 REV. A
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Bulletin Number: 18-024-17 REV. A
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Bulletin Number: 18-024-17 REV. C
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Up Bulletin Number: 18-049-16 REV. B
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Bulletin Number: 18-057-17
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following software enhancements are available:Allow the throttle body to Bulletin Number: 21-002-17 REV. A
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illuminat Bulletin Number: 21-002-17 REV. A
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illuminat Bulletin Number: 21-009-17
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: ┬╖ During an engi Bulletin Number: 21-009-17
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: ┬╖ During an engi Bulletin Number: 21-009-17 REV. A
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Bulletin Number: 21-009-17 REV. A
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Bulletin Number: 21-009-17 REV. E
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp Bulletin Number: 21-009-17 REV. E
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp Bulletin Number: 68232614A$
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9002519
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Bulletin Number: 9002831
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagrou Bulletin Number: 9003109
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Bulletin Number: 9003273
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo need Bulletin Number: 9003357
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Bulletin Number: 9003413
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Bulletin Number: 9003530
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under bra Bulletin Number: 9003533
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9003533
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Bulletin Number: 9003584
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communic Bulletin Number: 9003613
License Lamp If vehicle comes in for license plate bulb replacement, you will need to determine the version of the bulbs that you have. ~ ~ If you have clear lenses with lines on them, you will need PN 68225282AA. If none are available, Bulletin Number: 9003624
Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clea Bulletin Number: 9003633
Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring be Bulletin Number: 9003648
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT Bulletin Number: 9003681
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003687
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Bulletin Number: 9003689
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Bulletin Number: 9003694
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Bulletin Number: 9003695
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (24 Bulletin Number: 9003696
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Bulletin Number: 9003718
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response withi Bulletin Number: 9003718
Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted pro Bulletin Number: 9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Bulletin Number: 9003726
Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open pro Bulletin Number: 9003733
Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system Bulletin Number: 9003743
Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair. Bulletin Number: 9003749
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Bulletin Number: 9004036
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Bulletin Number: 9004036
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Bulletin Number: 9004078
ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors - order (2) 68240046A$ Bulletin Number: 9004078
ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors - order (2) 68240046A$ |
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