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Safety Features



2017 Volvo XC60 T5 AWD Inscription

  • Dstc/RSC Electronic Stability Control (ESC) And Roll Stability Control (RSC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Volvo On-Call Emergency S.O.S
  • Rear Parking Sensors
  • Blis w/Lane Change Merge Aid Blind Spot Sensor
  • City Safety Forward Collision and Cross Traffic Alert Rear Collision
  • Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera
  • Passenger Air Bag
  • Passenger Air Bag Sensor
  • Driver Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Front Side Air Bag
  • Stability Control
  • Brake Assist
  • Integrated Turn Signal Mirrors
  • Cross-Traffic Alert
  • Child Safety Locks
  • Blind Spot Monitor
  • Daytime Running Lights
  • Traction Control
 
Crash Test Results for the 2017 Volvo Models:
No crash test results exist
 
Service Bulletins for 2017 Volvo XC60 T5 AWD Inscription
2017 VOLVO XC60:

Bulletin Number: PB00-013-2019-02
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

Bulletin Number: PB00-013-2019-02
This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

Bulletin Number: PB23-P29929-2019
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on certain model year 2015 ? 2016 S60, V60, XC60, S80, XC90, XC70 models. Volvo has determined that t

Bulletin Number: PB23-P29929-2019
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on certain model year 2015 ? 2016 S60, V60, XC60, S80, XC90, XC70 models. Volvo has determined that t

Bulletin Number: PB260-034
This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.

Bulletin Number: PB26-033
Parts Return 976045 O-Ring. O-Ring part number 976045 has been replaced by O-Ring part number 30622784

Bulletin Number: PB26-033
Parts Return 976045 O-Ring. O-Ring part number 976045 has been replaced by O-Ring part number 30622784

Bulletin Number: PB28-001-2017-10
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.

Bulletin Number: PB28-001-2017-10
Please return stock of part number 31380014 spark plug kit to your servicing distribution center.

Bulletin Number: PB31-004-2018-08
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery cha

Bulletin Number: PB31-004-2018-08
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery cha

Bulletin Number: PB31-004-2018-08
This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery cha

Bulletin Number: PB36-006-2018-11
Please return stock of part number 31333888 Level Warner to your servicing distribution center.

Bulletin Number: PB65-007
This Parts Bulletin was issued to Parts Managers, Please return stock of part number's 31406303, 31406318, 31406321, 31406654, 31406655 Stay to your servicing distribution center. New versions are 31476209, 31476210, 31476213, 31476185, 314

Bulletin Number: PB77-006
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-02
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-006-2019-05
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

Bulletin Number: PB77-017
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017.1
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017-2017-06
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB77-017-2018-03
This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.

Bulletin Number: PB84-065
This document is a Parts Bulletin: Please return stock of part number 31385846 Trim Moulding to your servicing Distribution Center.

Bulletin Number: PB89-028
Please return stock of 31359465 towing hook to your servicing distribution center for inspection.

Bulletin Number: PB89-028
Please return stock of 31359465 towing hook to your servicing distribution center for inspection.

Bulletin Number: PB-R39917-2018-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Tel

Bulletin Number: PB-R39917-2018-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Tel

Bulletin Number: PB-R39917-2018-1
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Tel

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00-006-2018-0
Software Installation Policy changes.

Bulletin Number: SMB00 006 2019-0
Software Installation Policy changes.

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB00-006C-2018-
Software Installation Policy changes - Canada

Bulletin Number: SMB0007120160907
THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL EN

Bulletin Number: SMB00-288-2017-0
The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual pro

Bulletin Number: SMB-00-353
The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will b

Bulletin Number: SMB00-427-2017-0
This is a Service Manager Bulletin: Claiming for Map Upgrades is not a matter for warranty. Claims submitted for map upgrades will be debited

Bulletin Number: SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

Bulletin Number: SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

Bulletin Number: SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

Bulletin Number: SMB00-437-2019-0
This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

Bulletin Number: SMB22-206
All new Volvo engines leave the factory filled with Castrol EDGE Professional as an integral part of their delivery of high performance. Castrol EDGE Professional?s outstanding performance has made it the oil of choice for Volvo and is the

Bulletin Number: SMB30-001-2019-0
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c

Bulletin Number: SMB30-001-2019-0
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your c

Bulletin Number: SMB88-001A
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SMB88-001A-2018-
This bulletin is a service manager bulletin. Seat Belt Extender.

Bulletin Number: SPJ3070120160419
THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED. VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER

Bulletin Number: SPJ31352.1.0
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.

Bulletin Number: SPJ31352.1.0
Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.

Bulletin Number: SPJ31593
There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying

Bulletin Number: SPJ31593
There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying

Bulletin Number: SPJ31628.7.0
VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"

Bulletin Number: SPJ31691
Some XC60s (MY17) can have a duplicate chassis number as an XC60 (MY09). This will cause confusion when using the Chassis / Model / Year search in VIDA.

Bulletin Number: SPJ31721.1.0
Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"

Bulletin Number: SPJ31722.1.1
A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date.

Bulletin Number: SPJ3176020
This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In

Bulletin Number: SPJ33152
This is a Service Product Journal:

Bulletin Number: SPJ33152
This is a Service Product Journal:

Bulletin Number: SPJ33152
This is a Service Product Journal:

Bulletin Number: SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix

Bulletin Number: SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix

Bulletin Number: SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix

Bulletin Number: SPJ33554-1-0-201
This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix

Bulletin Number: SPJ3475710-2019-
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P

Bulletin Number: SPJ3475710-2019-
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P

Bulletin Number: SPJ3478010-2019-
This is a Service Product Journal: VIDA VOC Access and Functionality

Bulletin Number: SPJ3479010-2019-
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction

Bulletin Number: SPJ34864 2 0-201
This is a Service Product Journal: Information Notice. We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration t

Bulletin Number: ST-001-2019-03-0
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality

Bulletin Number: ST002
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

Bulletin Number: ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

Bulletin Number: ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

Bulletin Number: ST-002-2018-08-1
This is a Service Manager Bulletin. This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

Bulletin Number: ST-111A
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information

Bulletin Number: ST-111A
MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-227-2018-08-1
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

Bulletin Number: ST-228
This is a Special Tool Bulletin: Kits 33300313 and 33300315

Bulletin Number: ST-228
This is a Special Tool Bulletin: Kits 33300313 and 33300315

Bulletin Number: ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

Bulletin Number: ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

Bulletin Number: ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

Bulletin Number: ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

Bulletin Number: ST-231-2019-02-1
This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

Bulletin Number: ST-232-2019-02-2
This is a Special Tool Bulletin: Newsletter 83 Mandatory Tools

Bulletin Number: TJ15636.17.0
If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steerin

Bulletin Number: TJ17076.11.0-201
Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC :

Bulletin Number: TJ19245114
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo C

Bulletin Number: TJ19245114
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo C

Bulletin Number: TJ19245114
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo C

Bulletin Number: TJ19967
Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.

Bulletin Number: TJ19967
Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.

Bulletin Number: TJ2027820160906
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.

Bulletin Number: TJ20278612201609
THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.

Bulletin Number: TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.

Bulletin Number: TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.

Bulletin Number: TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.

Bulletin Number: TJ21965-5-0-2019
This is a Technical Journal: Oil in cooling system. New cleaning method developed.

Bulletin Number: TJ25329
If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. I

Bulletin Number: TJ25329
If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. I

Bulletin Number: TJ25329
If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. I

Bulletin Number: TJ26745.7.2
This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warran

Bulletin Number: TJ26745.7.2
This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warran

Bulletin Number: TJ2750060
This document is a Technical Journal: If the vehicle is equipped with electrical parking brake (EPB) it is required to retract the rear caliper brake pistons by a special service command in VIDA when replacing the rear brake pads. It may ha

Bulletin Number: TJ27536
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

Bulletin Number: TJ2753672
This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

Bulletin Number: TJ28470.3.1
This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the region code on the RSE system with two DVD players and 8" touch screens if necessary.

Bulletin Number: TJ28470.3.1
This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the region code on the RSE system with two DVD players and 8" touch screens if necessary.

Bulletin Number: TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f

Bulletin Number: TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f

Bulletin Number: TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f

Bulletin Number: TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f

Bulletin Number: TJ28941-4-0-2019
This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be f

Bulletin Number: TJ2969720160408
THIS IS A TECHNICAL JOURNAL : WHEN PERFORMING THE CONNECTION OF THE VOLVO ON CALL MOBILE APP TO A SENSUS CONNECT CAR, THE SETUP PROCEDURE MAY FAIL DUE TO AN INCORRECT MODEM SETTING.

Bulletin Number: TJ29818
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

Bulletin Number: TJ29818
If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

Bulletin Number: TJ30967-2-0
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures

Bulletin Number: TJ30967-2-0
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures

Bulletin Number: TJ30967 2 0-2018
Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures. Using chrome or metal po

Bulletin Number: TJ30967 2 0-2018
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures

Bulletin Number: TJ30967-2-1
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures

Bulletin Number: TJ30967-2-1
This is a Technical Journal: Washing and cleaning products with a pH value below pH 3.5 and/or above pH 11.5 is not recommended as it can permanently discolour the side door, quarter glass trim moulding and roof rails, see attached pictures

Bulletin Number: TJ3097120160419
THIS IS A TECHNICAL JOURNAL : WHEN ANY REPAIR IS MADE ON ENGINE COOLING SYSTEM, MAKE SURE THAT THE VOLVO SPECIAL TOOL P/N 9512957 COOLANT FILLING EQUIPMENT IS USED, IN ORDER TO PREVENT FUTURE OVER TEMPERATURE DAMAGE ON ENGINE.

Bulletin Number: TJ31535
If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their s

Bulletin Number: TJ31535
If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their s

Bulletin Number: TJ31535
If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their s

Bulletin Number: TJ31543.4.4
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543-4-5-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543 4 6-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31543 4 6-2018
This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other veh

Bulletin Number: TJ31578.1.0
If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.

Bulletin Number: TJ32170.2.3
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable

Bulletin Number: TJ32170.2.3
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable

Bulletin Number: TJ32170.2.3
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable

Bulletin Number: TJ3217024-2017-0
This is a Technical Journal: Bluetooth phone volume too low or decreases by itself. If the Bluetooth phone volume is perceived as too low or decreases by itself. Please check the microphone functionality to confirm that the microphone cable

Bulletin Number: TJ3250910-2017-0
This is a Technical Journal: P3 Front seat backrest, too much play. Install whiplash service kit

Bulletin Number: TJ32688.1.1
This is a Technical Journal: P3 Software Download Guide. Download software according to instructions.

Bulletin Number: TJ32697 1 0-2017
This is a Technical Journal: If the fuel low pressure sensor (LPS) needs replacement, see updated information under service. This TJ is released to inform that a method is changed in VIDA regarding replacement of fuel low pressure sensor (L

Bulletin Number: TJ32697 1 0-2017
This is a Technical Journal: If the fuel low pressure sensor (LPS) needs replacement, see updated information under service. This TJ is released to inform that a method is changed in VIDA regarding replacement of fuel low pressure sensor (L

Bulletin Number: TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat

Bulletin Number: TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat

Bulletin Number: TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat

Bulletin Number: TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat

Bulletin Number: TJ32958 1 1-2017
This is a Technical Journal: A whining or rattling sound may appear when revving up the engine. ( see attached sample files ). The sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat

Bulletin Number: TJ33057
This is a Technical Journal: Configuration Test Software

Bulletin Number: TJ33239.1.0-2017
This is a Technical Journal: Brake vibrations due to lockable wheel screws

Bulletin Number: TJ33239.1.0-2017
This is a Technical Journal: Brake vibrations due to lockable wheel screws

Bulletin Number: TJ33353-1-1-2018
This is a Technical Journal: Climate unit, not sufficient airflow from vents. Perform action according to instructions for different car variants.

Bulletin Number: TJ33353-1-1-2018
This is a Technical Journal: Climate unit, not sufficient airflow from vents. Perform action according to instructions for different car variants.

Bulletin Number: TJ33353-1-1-2018
This is a Technical Journal: Climate unit, not sufficient airflow from vents. Perform action according to instructions for different car variants.

Bulletin Number: TJ33353-1-1-2018
This is a Technical Journal: Climate unit, not sufficient airflow from vents. Perform action according to instructions for different car variants.

Bulletin Number: TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

Bulletin Number: TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

Bulletin Number: TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

Bulletin Number: TJ33633-1-2-2018
This is a Technical Journal: No Internet Connection With Car Modem/"SIM Card Not Inserted" message. In order to restore the connectivity functions, the "Roaming" function must be activated in the vehicle menus.

Bulletin Number: TJ33901
This is a Technical Journal: In cases that the customer may experience hard or jerky shifts when shifting from gear position N-D, please follow advice under service.

Bulletin Number: TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found

Bulletin Number: TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found

Bulletin Number: TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found

Bulletin Number: TJ34013-1-2-2018
This is a Technical Journal: Vehicle Key Not Found

Bulletin Number: TJ34165-1-0-2018
This is a Technical Journal: No VIDA communication with vehicle

Bulletin Number: TJ34165-1-0-2018
This is a Technical Journal: No VIDA communication with vehicle

Bulletin Number: TJ3416511-2019-0
This is a Technical Journal: No VIDA communication with vehicle

Bulletin Number: TJ3416511-2019-0
This is a Technical Journal: No VIDA communication with vehicle

Bulletin Number: TJ35059 1 1 2019
This is a Technical Journal: Traffic Data Inop/Traffic Information Not Available. First, retrieve the SiriusID from the vehicle Settings menu and have SiriusXM send a refresh signal down to the vehicle to ensure that the receiver is synchro

 
Recalls for 2017 Volvo XC60 T5 AWD Inscription
2017 VOLVO XC60
NHTSA Campaign ID: 16V798000
Component: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Manufacturer: Volvo Car USA LLC
Manufacture Dates: 02/16/2015 - 08/22/2016
Potential Units Affected: 74027
Defect Description:
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Consequence:
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Action to take:
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
2017 VOLVO XC60
NHTSA Campaign ID: 17V127000
Component: AIR BAGS
Manufacturer: Volvo Car USA LLC
Manufacture Dates: 08/16/2016 - 11/24/2016
Potential Units Affected: 112
Defect Description:
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence:
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Action to take:
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
2017 VOLVO XC60
NHTSA Campaign ID: 16V918000
Component: AIR BAGS
Manufacturer: Volvo Car USA LLC
Manufacture Dates: 08/16/2016 - 10/21/2016
Potential Units Affected: 376
Defect Description:
Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence:
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Action to take:
Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.
2017 VOLVO XC60
NHTSA Campaign ID: 18V800000
Component: ELECTRICAL SYSTEM: SOFTWARE
Manufacturer: Volvo Car USA LLC
Manufacture Dates: 03/24/2016 - 11/01/2018
Potential Units Affected: 17548
Defect Description:
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence:
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Action to take:
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
 


2017 Mazda CX-5 Sport AWD

  • Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Smart Brake Support Forward Collision
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Passenger Air Bag
  • Driver Air Bag
  • Passenger Air Bag Sensor
  • Rear Head Air Bag
  • Front Head Air Bag
  • Front Side Air Bag
  • Integrated Turn Signal Mirrors
  • Stability Control
  • Brake Assist
  • Child Safety Locks
  • Daytime Running Lights
  • Traction Control
 
Crash Test Results for the 2017 Mazda Models:
No crash test results exist
 
Service Bulletins for 2017 Mazda CX-5 Sport AWD
2017 MAZDA CX-5:

Bulletin Number: 00-001-18-3446
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

Bulletin Number: 00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-18-3480
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Bulletin Number: 00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-004-16-3237
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.

Bulletin Number: 01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Bulletin Number: 01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Bulletin Number: 01-003-19-3557
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Bulletin Number: 01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Bulletin Number: 01-005-18-3415
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press

Bulletin Number: 01-005-18-3415
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press

Bulletin Number: 01-005-19-3548
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close

Bulletin Number: 01-006-18-3429
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Bulletin Number: 01-006-18-3429
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Bulletin Number: 01-006-19-3549
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room

Bulletin Number: 01-007-19-3541
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Bulletin Number: 01-008-18-3451
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Bulletin Number: 01-009-18-3452
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Bulletin Number: 01-010-19-3582
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

Bulletin Number: 01-010-19-3582
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

Bulletin Number: 01-010-19-3582a
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

Bulletin Number: 01-011-18-3456
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

Bulletin Number: 01-012-18-3474
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Bulletin Number: 01-013-18-3478
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

Bulletin Number: 01-016-18-3522
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Bulletin Number: 01-016-19-3627
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre

Bulletin Number: 01-021-18-3514a
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo

Bulletin Number: 01-022-18-3528a
Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25┬░C/-13┬░F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25┬░

Bulletin Number: 01-022-18-3528a
Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25┬░C/-13┬░F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25┬░

Bulletin Number: 02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-002-18-3300d
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag

Bulletin Number: 02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Bulletin Number: 02-003-19-3547
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Bulletin Number: 02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.

Bulletin Number: 02-005-18-3444
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Bulletin Number: 02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-008-18-3467
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Bulletin Number: 02-010-18-3477
Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.

Bulletin Number: 02-012-18-3482
Some vehicles may exhibit a clunking noise from the front coil springs when driving over bumps. The noise is due to stick-slip between the front strut bearing (1) and the coil spring (2). To eliminate the noise, protectors have been install

Bulletin Number: 02-013-18-3491
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

Bulletin Number: 02-015-18-3499
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

Bulletin Number: 02-015-18-3499
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

Bulletin Number: 02-015-18-3499a
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between

Bulletin Number: 03-001-19-3505b
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera

Bulletin Number: 03-002-18-3505
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Bulletin Number: 03-002-18-3505a
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Bulletin Number: 03-002-18-3505a
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Bulletin Number: 04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Bulletin Number: 04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Bulletin Number: 04-003-18-3455
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Bulletin Number: 04-003-19-3589
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

Bulletin Number: 04-003-19-3589
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

Bulletin Number: 04-003-19-3589a
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

Bulletin Number: 04-003-19-3589a
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen

Bulletin Number: 04-004-18-3468
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Bulletin Number: 04-007-18-3500
Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sens

Bulletin Number: 05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

Bulletin Number: 05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

Bulletin Number: 05-002-18-3454
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

Bulletin Number: 05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving

Bulletin Number: 05-002-19-3576
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving

Bulletin Number: 05-004-18-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

Bulletin Number: 05-004-19-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres

Bulletin Number: 06-001-17-3307a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Bulletin Number: 06-001-18-3481
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Bulletin Number: 06-001-19-3575
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Bulletin Number: 06-002-17-3367
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Bulletin Number: 06-002-17-3367
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Bulletin Number: 06-003-19-3588
Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because

Bulletin Number: 06-003-19-3588
Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because

Bulletin Number: 07-002-18-3432
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Bulletin Number: 07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Bulletin Number: 07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Bulletin Number: 07-007-17-3384
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A

Bulletin Number: 08-001-18-3457
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Bulletin Number: 08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Bulletin Number: 08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Bulletin Number: 08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Bulletin Number: 08-002-17-3312
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-18-3387
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

Bulletin Number: 09-001-18-3387a
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

Bulletin Number: 09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-002-18-3410
After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

Bulletin Number: 09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Bulletin Number: 09-003-18-3405
Some customers may complain that the Voice Recognition system does not recognize "Address" or "NewDestination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate thi

Bulletin Number: 09-003-18-3405a
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t

Bulletin Number: 09-003-18-3405b
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

Bulletin Number: 09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-006-19-3563
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Bulletin Number: 09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-008-17-3324
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit

Bulletin Number: 09-008-19-3565
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

Bulletin Number: 09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-010-18-3440
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-010-18-3440a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-010-18-3440b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle

Bulletin Number: 09-010-19-3577
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Bulletin Number: 09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Bulletin Number: 09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Bulletin Number: 09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Bulletin Number: 09-010-19-3624
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Bulletin Number: 09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-013-18-3434
Some customers may complain about the driver and/or passenger rear side seat cushion trim (1) coming off the seat cushion frame. The front seat cushion trim (bottom rear) is attached to the seat cushion frame using a hook. The hook may slip

Bulletin Number: 09-014-18-3443
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

Bulletin Number: 09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-014-19-3581
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

Bulletin Number: 09-014-19-3581
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

Bulletin Number: 09-015-18-3445
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Bulletin Number: 09-015-18-3445a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Bulletin Number: 09-015-19-3578
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Bulletin Number: 09-015-19-3578
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Bulletin Number: 09-016-18-3428
Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two

Bulletin Number: 09017173346
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Bulletin Number: 09-017-17-3347a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

Bulletin Number: 09-017-17-3347b
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Bulletin Number: 09-017-17-3347c
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09018173351
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Bulletin Number: 09-019-18-3450
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Bulletin Number: 09-020-18-3458
Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

Bulletin Number: 09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-020-19-3524
Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat tri

Bulletin Number: 09-020-19-3524a
Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient t

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Bulletin Number: 09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-027-18-3420
Some vehicles may have a broken trunk board (2) strap (1). This may be caused by insufficient strap cover strength. To eliminate this concern, the material of the strap cover has been changed to increase the strength.

Bulletin Number: 09-030-18-3484
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Bulletin Number: 09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Bulletin Number: 09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Bulletin Number: 09-032-18-3483
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. To eliminate this fro

Bulletin Number: 09-032-19-3579
Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and th

Bulletin Number: 09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-034-19-3617
Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

Bulletin Number: 09-034-19-3617
Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear do

Bulletin Number: 09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Bulletin Number: 09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Bulletin Number: 09-035-18-3509
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Bulletin Number: 09-037-18-3534a
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

Bulletin Number: 09-037-18-3534a
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

Bulletin Number: 09-039-18-3520
Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. This concern is caused because the bolt

Bulletin Number: 09-040-18-3537
Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eli

Bulletin Number: 15-001-18-3369
Some customers may experience the following symptom relating to the Forward Sensing Camera (FSC)with DTC C1001:92 [Forward sensing camera (FSC) poor field of view] stored in memory.When the visibility out the windshieldis poor (i.e. fog or

Bulletin Number: 15-001-19-3517
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. DTC U0155:00 - Communication

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-001-19-3517a
Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. This concern may be caused b

Bulletin Number: 15-002-18-3502
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

Bulletin Number: 15-002-18-3502
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

Bulletin Number: 15-002-18-3502a
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high temperatu

Bulletin Number: 15-002-19-3542
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Bulletin Number: 15-002-19-3542a
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Bulletin Number: 15-002-19-3542a
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Bulletin Number: 15-002-19-3542a
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Bulletin Number: 15-002-19-3542a
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Bulletin Number: 15-002-19-3542a
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Bulletin Number: 15-006-17-3388
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

Bulletin Number: 15-006-17-3388
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

Bulletin Number: 15-006-17-3388
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tempera

Bulletin Number: 15-006-17-3388a
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 - Forward sensing camera (FSC) stops functioning due to temporary high tem

Bulletin Number: MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card".

Bulletin Number: MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-003-17
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Bulletin Number: MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Bulletin Number: MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Bulletin Number: MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

Bulletin Number: MT-005-17
SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.

Bulletin Number: MT-006-18
POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

Bulletin Number: MT-006-18
POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-007-18
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Bulletin Number: MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Bulletin Number: MT-009-17
Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

Bulletin Number: MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Bulletin Number: MT-009-18
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Bulletin Number: MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Bulletin Number: MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Bulletin Number: MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Bulletin Number: MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Bulletin Number: MT-016-17
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

Bulletin Number: MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Bulletin Number: MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Bulletin Number: MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Bulletin Number: RF-16-03R1
The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

Bulletin Number: RF-17-05
There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

Bulletin Number: RF-17-05
There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

Bulletin Number: RF-18-01
If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8?

Bulletin Number: RF-18-01R1
If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8

Bulletin Number: RF-18-01R1
If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8

Bulletin Number: RF-18-01R1
If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Modules that have an ?A9? label cannot be used with modules that have an ?A8

Bulletin Number: SA-001-18
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

Bulletin Number: SA-001-19
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19a
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Bulletin Number: SA-001-19a
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Bulletin Number: SA-001-19a
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19b
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19b
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-003-18
Some repair kits (p/n 0000-8E-R09) for Recall 1617K (2017 CX-5 - EQUIPPED WITH A GENUINE MAZDA ACCESSORY TRAILER - HITCH HARNESS) may contain an extra wire harness (shown below). The extra wire harness is not necessary for the repair and sh

Bulletin Number: SA-003-19
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Bulletin Number: SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Bulletin Number: SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli

Bulletin Number: SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

Bulletin Number: SA-006-18
Some customer may complain about multiple warning lights illuminated. Additional symptoms may include: Engine will not turn OFF, Power Liftgate will not open, DSM HU/CM network test failure, Any of the following DTC?s stored: This may be ca

Bulletin Number: SA-006-19
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-008-18
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

Bulletin Number: SA-009-18
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

Bulletin Number: SA-010-18
Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle, Transmission in drive, Foot on the brake pedal, A/C OFF,

Bulletin Number: SA-013-18
Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

Bulletin Number: SA-013-18
Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

Bulletin Number: SA-013-18
Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. This issue could be caused by mis-matched BSM modules, especially if the vehicle was recently

Bulletin Number: SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Bulletin Number: SA-014-18
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The F

Bulletin Number: SA-016-18
If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.

Bulletin Number: SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Bulletin Number: SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Bulletin Number: SA-017-18
Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

Bulletin Number: SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-024-18
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Bulletin Number: SA-026-18
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

Bulletin Number: SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Bulletin Number: SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Bulletin Number: SA-027-19
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

Bulletin Number: SA-029-18
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

Bulletin Number: SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Bulletin Number: SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Bulletin Number: SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

Bulletin Number: SA-031-18
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-034-18
MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Bulletin Number: SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Bulletin Number: SA-036-18
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

Bulletin Number: SA-037-18
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Bulletin Number: SA-040-17
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED

Bulletin Number: SA-041-17
PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

Bulletin Number: SA-042-17
ON SOME 2017 CX-5 VEHICLES, THE DRIVERS DOOR IS SLIGHTLY HARDER TO CLOSE THAN THE OTHER DOORS. THIS OCCURS WHEN ALL THE OTHER DOORS AND WINDOWS ARE FULLY CLOSED.

Bulletin Number: SA-042-18
DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

Bulletin Number: SA-042-18
DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

Bulletin Number: SA-046-17
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Bulletin Number: SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Bulletin Number: SA-049-17
There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

Bulletin Number: SA-049-17
There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

Bulletin Number: SA-050-18
Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma

Bulletin Number: SA-052-17
Smart City Brake Support (SCBS) frequently asked questions (FAQ)

Bulletin Number: SA-053-17
Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

Bulletin Number: SA-054-17
Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

Bulletin Number: SA-056-17
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

Bulletin Number: SA-057-17
High Beam Control (HBC) system frequently asked questions (FAQ)

Bulletin Number: SA-058-17
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

Bulletin Number: SA-061-17
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

Bulletin Number: SA-062-17
On some 2017 CX-5s, the Accessory Lighted Door Sill Trim Plate (DSTP) accessory may not light up after installation. This is likely caused by an incorrect magnet location. The current installation instructions suggest that the installer clo

Bulletin Number: SA-062-17
On some 2017 CX-5s, the Accessory Lighted Door Sill Trim Plate (DSTP) accessory may not light up after installation. This is likely caused by an incorrect magnet location. The current installation instructions suggest that the installer clo

Bulletin Number: SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Bulletin Number: SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Bulletin Number: SA-064-17
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Bulletin Number: SA-064-17
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Bulletin Number: SA-064-17
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Bulletin Number: SA-064-17
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Bulletin Number: SA-065-17
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

Bulletin Number: SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

Bulletin Number: SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

 
Recalls for 2017 Mazda CX-5 Sport AWD
2017 MAZDA CX-5
NHTSA Campaign ID: 17V744000
Component: ELECTRICAL SYSTEM:WIRING
Manufacturer: Mazda North American Operations
Manufacture Dates: 12/27/2016 - 10/31/2017
Potential Units Affected: 1076
Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence:
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Action to take:
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
2017 MAZDA CX-5
NHTSA Campaign ID: 17V744000
Component: TRAILER HITCHES
Manufacturer: Mazda North American Operations
Manufacture Dates: 12/27/2016 - 10/31/2017
Potential Units Affected: 1076
Defect Description:
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence:
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Action to take:
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
 



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