• Sales of 2026 Hyundai Palisade Limited and Calligraphy trims are currently on hold
• In certain situations, the second and third-row power seats may not detect contact with an occupant or object as intended
• Hyundai is finalizing recall action with NHTSA with a repair under development
• Hyundai is proactively contacting current owners to advise caution when using second and third-row power seat functions and to ensure that no person or object, including children, is in the seat or seat-folding area before operating the power seat
• Hyundai is developing an interim software update to improve contact detection and enhance system safety

FOUNTAIN VALLEY, Calif., March 13, 2026 – Hyundai Motor North America is stopping sales of the 2026 Hyundai Palisade Limited and Calligraphy trims in the U.S. and Canada due to an issue with the second and third-row power seats. In certain situations, those seats may not adequately detect contact with an occupant or object as intended. This condition may occur during second and third-row power‑folding operations, as well as during use of the second-row one‑touch tilt‑and‑slide function. Hyundai is also in the process of submitting a recall action to the National Highway Traffic Safety Administration (NHTSA) for these vehicles.

Hyundai is aware of a tragic incident involving a Palisade. While Hyundai does not yet have the full details and the incident is still under investigation, a young child lost her life. Hyundai extends its deepest sympathies to her family.

Hyundai urges owners to use caution when operating the second and third-row power seat functions and to ensure that no person or object, including children, is in the seat or seat-folding area before operating the power seat. When using the second-row one‑touch tilt‑and‑slide feature to access the third row, customers should avoid pressing the seatback button during entry or exit.

Recall Information
Hyundai is finalizing the details of a recall for these vehicles, which will be submitted to NHTSA. The recall will include approximately 68,500 model year 2026 Hyundai Palisade Limited or Calligraphy trim vehicles produced by Hyundai Motor Company, including 60,515 vehicles in the U.S. and 7,967 vehicles in Canada. The recall repair is currently under development and, once finalized, will be performed at no cost to owners. Hyundai, through its network of dealers, will offer interested customers with a rental vehicle until a full remedy is available.

Interim Software Update
In the meantime, Hyundai is developing an over‑the‑air software update that is expected to be available by the end of March. While this update is not the permanent recall repair, it is intended to enhance the system’s response to contact with occupants or objects, introduce additional operating safeguards, and enhance overall system safety.

Owner Notifications
Hyundai is notifying customers about this situation through multiple points of contact, which may include email, vehicle telematics, outbound phone calls, and media notifications, and advising them to use caution when operating second and third-row power seats. Hyundai’s top priority is the safety of its customers, and additional details regarding the interim software update and final recall repair will be provided as they become available.

For further customer questions, contact the Hyundai Consumer Assistance Center at https://owners.hyundaiusa.com/us/en/contact-us.

Hyundai Motor America
Hyundai Motor America offers U.S. consumers a technology-rich lineup of cars, SUVs, and electrified vehicles, while supporting Hyundai Motor Company’s Progress for Humanity vision. Hyundai has significant operations in the U.S., including its North American headquarters in California, the Hyundai Motor Manufacturing Alabama assembly plant, the all-new Hyundai Motor Group Metaplant America, several cutting-edge R&D facilities and more than 855 independent dealers. These operations are part of Hyundai Motor Group, which is investing $26 billion in the U.S. from 2025 to 2028. For more information, visit www.hyundainews.com.