|
2017 PORSCHE CAYENNE: Bulletin Number: 122-A3L7Z-10 Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: In many cases, technicians noted one or more of the following root causes: a) Corrosion on Ground Pin 6B (Se Bulletin Number: 122-A4N7P-09 Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Bulletin Number: 122-A4N7P-09 Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Bulletin Number: 122-A5L9U-04 Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a Bulletin Number: 122-A6Z3V-03 Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con Bulletin Number: 122-B6P3D-03 Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event Bulletin Number: 122-B9L7S-07 Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Bulletin Number: 122-B9L7S-07 Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Bulletin Number: 122-B9L7S-07 Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Bulletin Number: 122-B9L7S-07 Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Bulletin Number: 122-B9V4V-06 Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has Bulletin Number: 122-D2Y3E-01 The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be Bulletin Number: 122-E3D6M-12 Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Bulletin Number: 122-E3D6M-12 Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Bulletin Number: 122-E9N4X-01 Optimized software for Porsche Communication Management (PCM) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for veh Bulletin Number: 122-F4U4P-04 Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat Bulletin Number: 122-F9S5J-09 Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20 Bulletin Number: 122-H6L3Q-12 G2 Panamera and E3 Cayenne Coaxial cable ordering concept Bulletin Number: 122-H9J9F-10 PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect servi Bulletin Number: 122-J8L7U-03 Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage Bulletin Number: 122-J9T9U-04 Outer seal on Panoramic roof is faulty, causing water to leak into vehicle. Bulletin Number: 122-K8J3T-04 There is cast residue in the cylinder head cover sealing groove, causing the injector holes to leak. Bulletin Number: 122-L6P5E-07 Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place. Bulletin Number: 122-L6Q4X-01 Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th Bulletin Number: 122-M3B5L-03 Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Bulletin Number: 122-N6B7V-12 Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate Bulletin Number: 122-N9F6H-01 Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I Bulletin Number: 122-P4L5H-09 Equipment: Tire Pressure Monitoring (TPM) 433 MHz (I-no. 7K3) Subject: Control unit for Tire Pressure Monitoring (TPM) Bulletin Number: 122-P5G7U-07 Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Bulletin Number: 122-P5G7U-07 Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Bulletin Number: 122-P5G7U-07 Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Bulletin Number: 122-P6P7K-10 Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p Bulletin Number: 122-P7P6D-08 Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog. Bulletin Number: 122-Q3V5G-10 Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate Bulletin Number: 122-R4C7X-08 Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail Bulletin Number: 122-R7X8Y-09 Customer Concern Customer complains of vehicle stalling and/or Check Engine Light illuminated (DME fault code ?P032200 Engine speed sender - no signal? or ?P032100 - Engine speed sensor, implausible signal? may be stored). Technical Backg Bulletin Number: 122-R9H5B-07 Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Bulletin Number: 122-R9H5B-07 Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Bulletin Number: 122-R9H5B-07 Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Bulletin Number: 122-S5L3F-07 Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality. Bulletin Number: 122-T5P5F-07 Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. Bulletin Number: 122-T7Y5Q-12 Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg Bulletin Number: 122-U5W7U-01 Tail Light Defective Warning in the Instrument Cluster Bulletin Number: 122-V3B6B-07 Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning. Bulletin Number: 122-W5C2W-08 Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Bulletin Number: 122-W5C2W-08 Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Bulletin Number: 122-X2X7N-07 Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the "Coolant Cart" because they need to be housed Bulletin Number: 122-X3H4Z-10 Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Bulletin Number: 122-X3H4Z-10 Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Bulletin Number: 122-X8H9Y-08 Subject: Connecting-rod bearing Situation: At high engine speeds and with the high lateral acceleration forces that occur when driving on race tracks, the oil pressure can drop if the engine-oil level is low. In this case, the connecting Bulletin Number: 122-Y6R5S-07 Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h Bulletin Number: 122-Y7G4E-03 The rear lid does not close normally. 2017 PORSCHE CAYENNE S E-HYBRID:Bulletin Number: 122-B9V4V-06 Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has Bulletin Number: 122-F3H8X-11 Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-v Bulletin Number: 122-G8Z4D-10 Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Bulletin Number: 122-L6Q4X-01 Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th Bulletin Number: 122-Q5C4S-06 Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Bulletin Number: 122-Q5C4S-06 Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Bulletin Number: 122-T7Y5Q-12 Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg Bulletin Number: 122-U5S5J-09 Information: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS - Standard Forms) must be attached inside the box and to the document Bulletin Number: 122-V3B6B-07 Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning. Bulletin Number: 122-W6E3D-03 No cooling in the passenger compartment. NOTE: A low state of charge of the High Voltage Battery can cause the AC to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a Bulletin Number: 122-W8J3S-09 Technical Concern: Porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. One way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charg Bulletin Number: 122-W8J3S-09 Technical Concern: Porsche designs plug-in hybrid vehicles to protect the health of the high voltage battery. One way the vehicle does this is by disabling high electrical load features when the high voltage battery has a low state of charg Bulletin Number: 122-Z6W8C-07 Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries |