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Safety Features



2017 Mazda CX-9 Signature AWD

  • Electronic Stability Control (ESC) And Roll Stability Control (RSC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind Spot Monitoring Blind Spot Sensor
  • Rear Parking Sensors
  • Smart Brake Support Forward Collision and Rear Cross Traffic Alert Rear Collision
  • Lane Keep Assist System Lane Keeping Assist
  • Lane Keep Assist System Lane Departure Warning
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st, 2nd And 3rd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera
  • Passenger Air Bag Sensor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Cross-Traffic Alert
  • Brake Assist
  • Lane Departure Warning
  • Blind Spot Monitor
  • Headlights-Auto-Leveling
  • Stability Control
  • Lane Keeping Assist
  • Child Safety Locks
  • Integrated Turn Signal Mirrors
  • Daytime Running Lights
  • Traction Control
 
Crash Test Results for the 2017 Mazda Models:
No crash test results exist
 
Service Bulletins for 2017 Mazda CX-9 Signature AWD
2017 MAZDA CX-9:

Bulletin Number: 00-001-18-3446
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

Bulletin Number: 00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-001-18-3446a
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-001-19-3560
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man

Bulletin Number: 00-002-19-3561
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-18-3480
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Bulletin Number: 00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-18-3480a
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-003-19-3583
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Bulletin Number: 00-004-16-3237
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.

Bulletin Number: 01-001-18-3419
After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

Bulletin Number: 01-001-18-3419a
After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

Bulletin Number: 01-001-18-3419a
After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

Bulletin Number: 01-001-18-3419a
After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/

Bulletin Number: 01-001-19-3551
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Bulletin Number: 01-002-19-3552
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Bulletin Number: 01-003-18-3421
Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

Bulletin Number: 01-003-18-3421
Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

Bulletin Number: 01-003-18-3421
Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern

Bulletin Number: 01-003-19-3557
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Bulletin Number: 01-004-19-3558
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Bulletin Number: 01-005-19-3548
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close

Bulletin Number: 01-006-19-3549
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room

Bulletin Number: 01-007-17-3349
Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tigh

Bulletin Number: 01-008-18-3451
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Bulletin Number: 01-009-17-3377
Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

Bulletin Number: 01-009-17-3377
Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer

Bulletin Number: 01-009-17-3377a
Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C:00 and U0401:00 (ABS) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned

Bulletin Number: 01-009-18-3452
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Bulletin Number: 01-010-17-3378
Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] T

Bulletin Number: 01-010-18-3442a
Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

Bulletin Number: 01-010-18-3442b
Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir

Bulletin Number: 01-011-18-3456
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

Bulletin Number: 01-012-18-3474
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Bulletin Number: 01-013-18-3478
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

Bulletin Number: 01-016-18-3522
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Bulletin Number: 01-017-18-3518
Some customers may experience a check engine light on and DTC P0401:00 stored in memory without any drivability issues. P0401:00 - [PCM] EGR flow insufficient detected. This concern may be caused by the detection logic for the DTC is too se

Bulletin Number: 02-001-19-3550
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-002-19-3546
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Bulletin Number: 02-003-18-3501
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

Bulletin Number: 02-003-19-3547
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Bulletin Number: 02-004-18-3426
Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gentl

Bulletin Number: 02-004-19-3574
Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.

Bulletin Number: 02-005-18-3444
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Bulletin Number: 02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-006-18-3449
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Bulletin Number: 02-007-17-3337
Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

Bulletin Number: 02-007-17-3337a
Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

Bulletin Number: 02-007-17-3337a
Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

Bulletin Number: 02-007-17-3337b
Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

Bulletin Number: 02-007-17-3337b
Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The

Bulletin Number: 02-007-18-3438
Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th

Bulletin Number: 02-008-17-3354b
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

Bulletin Number: 02-008-17-3354b
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli

Bulletin Number: 02-008-18-3467
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Bulletin Number: 02-009-18-3472
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

Bulletin Number: 02-010-18-3477
Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.

Bulletin Number: 02-011-18-3476
This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

Bulletin Number: 02-013-18-3491
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

Bulletin Number: 04-001-19-3556
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Bulletin Number: 04-002-19-3545
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Bulletin Number: 04-003-18-3455
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Bulletin Number: 04-004-18-3468
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Bulletin Number: 04-006-18-3496
Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease bet

Bulletin Number: 05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

Bulletin Number: 05-001-19-3538
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s

Bulletin Number: 05-002-18-3454
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

Bulletin Number: 05-004-18-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

Bulletin Number: 05-004-19-3466
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres

Bulletin Number: 06-001-17-3307b
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Bulletin Number: 06-002-19-3585a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Bulletin Number: 06-002-19-3585a
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Bulletin Number: 07-002-18-3432
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Bulletin Number: 07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Bulletin Number: 07-002-19-3616
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Bulletin Number: 07005173335
Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

Bulletin Number: 07005173335A
Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor

Bulletin Number: 07-005-17-3335b
Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve

Bulletin Number: 08-001-18-3457
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Bulletin Number: 08-001-19-3544
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-17-3296b
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Bulletin Number: 09-001-18-3387
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

Bulletin Number: 09-001-18-3387a
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

Bulletin Number: 09-001-19-3553
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-002-18-3410
After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

Bulletin Number: 09-002-19-3554
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Bulletin Number: 09-003-18-3405b
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

Bulletin Number: 09-003-19-3555
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-003-19-3555a
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-004-18-3402
Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

Bulletin Number: 09-004-18-3402a
Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.

Bulletin Number: 09-004-19-3543
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-005-19-3562
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-006-19-3563
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Bulletin Number: 09-007-18-3422
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Bulletin Number: 09-007-18-3422
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Bulletin Number: 09-007-18-3422a
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Bulletin Number: 09-007-19-3564
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-007-19-3564a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-008-17-3324
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit

Bulletin Number: 09-008-19-3565
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

Bulletin Number: 09-009-18-3439
On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

Bulletin Number: 09-009-19-3566
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-010-18-3440
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-010-18-3440a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-010-18-3440b
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle

Bulletin Number: 09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-011-18-3448
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Bulletin Number: 09-012-19-3535
While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).

Bulletin Number: 09-012-19-3535
While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).

Bulletin Number: 09-014-18-3443
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

Bulletin Number: 09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-014-18-3443a
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Bulletin Number: 09-015-18-3445
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Bulletin Number: 09-015-18-3445a
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Bulletin Number: 09-016-19-3531
Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

Bulletin Number: 09-016-19-3531
Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

Bulletin Number: 09-016-19-3531
Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg

Bulletin Number: 09017173346
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Bulletin Number: 09-017-17-3347a
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

Bulletin Number: 09-017-17-3347b
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Bulletin Number: 09-017-17-3347c
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09018173351
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Bulletin Number: 09-018-19-3584
Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the rear door(s). This concern is caused by insufficient weatherstrip gripping force. To eliminate this concern, the shape of the weatherstrip

Bulletin Number: 09-019-18-3450
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Bulletin Number: 09-020-18-3458
Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as

Bulletin Number: 09-020-18-3458a
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-020-18-3458b
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Bulletin Number: 09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Bulletin Number: 09-021-18-3459a
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-022-19-3599
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Bulletin Number: 09-023-17-3348
On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.

Bulletin Number: 09-023-17-3348a
On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider

Bulletin Number: 09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-023-18-3475
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Bulletin Number: 09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-025-18-3479
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Bulletin Number: 09-026-17-3346
Some customers may complain that the third-row seat headrest(s) are loose (A) and do not lock in the upright position (B) or the headrest are locked in the forward-bent position (C). These concerns are caused by improper operation while the

Bulletin Number: 09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Bulletin Number: 09-031-19-3625
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Bulletin Number: 09-033-19-3590
Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB

Bulletin Number: 09-034-17-3379
Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

Bulletin Number: 09-034-17-3379
Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma

Bulletin Number: 09-034-18-3430
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-034-18-3430a
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co

Bulletin Number: 09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Bulletin Number: 09-035-17-3080
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Bulletin Number: 09-036-17-3375
On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

Bulletin Number: 09-036-17-3375
On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may

Bulletin Number: 09-042-18-3536
Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on dr

Bulletin Number: 1098M
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Bulletin Number: 15-005-17-3358
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Bulletin Number: 15-005-17-3358
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Bulletin Number: 15-005-17-3358
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Bulletin Number: 15-005-17-3358a
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Bulletin Number: 15-005-17-3358a
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Bulletin Number: 15-005-17-3358b
Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

Bulletin Number: 15-005-17-3358b
Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

Bulletin Number: MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card".

Bulletin Number: MT-001-18
When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-002-18
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc

Bulletin Number: MT-003-17
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Bulletin Number: MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Bulletin Number: MT-003-18
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Bulletin Number: MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

Bulletin Number: MT-004-18
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Bulletin Number: MT-004-18
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Bulletin Number: MT-005-17
SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.

Bulletin Number: MT-006-18
POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

Bulletin Number: MT-006-18
POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-007-18
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

Bulletin Number: MT-007-18
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Bulletin Number: MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-008-18
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-008-18
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-010-18
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Bulletin Number: MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Bulletin Number: MT-011-18
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Bulletin Number: MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Bulletin Number: MT-012-18
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-014-17
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Bulletin Number: MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Bulletin Number: MT-015-17
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Bulletin Number: MT-016-17
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

Bulletin Number: MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Bulletin Number: MT-021-17
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Bulletin Number: MTI_1111
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Bulletin Number: MTI_1115
BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.

Bulletin Number: RF-16-03R1
The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

Bulletin Number: RF-17-05
There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

Bulletin Number: RF-17-05
There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. The f

Bulletin Number: SA-001-18
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

Bulletin Number: SA-001-19
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19a
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Bulletin Number: SA-001-19a
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Bulletin Number: SA-001-19a
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19b
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-001-19b
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-003-19
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Bulletin Number: SA-003-19
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Bulletin Number: SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli

Bulletin Number: SA-005-18
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

Bulletin Number: SA-006-19
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-006-19a
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-008-18
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

Bulletin Number: SA-009-18
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

Bulletin Number: SA-013-19
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Bulletin Number: SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Bulletin Number: SA-016-19
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Bulletin Number: SA-017-18
Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

Bulletin Number: SA-019-18
While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Bulletin Number: SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-023-18
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Bulletin Number: SA-024-18
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Bulletin Number: SA-026-18
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

Bulletin Number: SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Bulletin Number: SA-027-18
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Bulletin Number: SA-027-19
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

Bulletin Number: SA-029-18
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

Bulletin Number: SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Bulletin Number: SA-029-19
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Bulletin Number: SA-029-19a
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

Bulletin Number: SA-030-19
While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Bulletin Number: SA-030-19
While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Bulletin Number: SA-031-18
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-031-19
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Bulletin Number: SA-034-18
MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

Bulletin Number: SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Bulletin Number: SA-036-17
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Bulletin Number: SA-036-18
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

Bulletin Number: SA-037-18
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Bulletin Number: SA-040-17
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED

Bulletin Number: SA-041-17
PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

Bulletin Number: SA-042-18
DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

Bulletin Number: SA-042-18
DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one

Bulletin Number: SA-043-18
The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

Bulletin Number: SA-043-18
The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

Bulletin Number: SA-043-18
The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE

Bulletin Number: SA-046-17
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-047-18
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Bulletin Number: SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Bulletin Number: SA-048-17
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Bulletin Number: SA-049-17
There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

Bulletin Number: SA-049-17
There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. The co

Bulletin Number: SA-050-18
Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma

Bulletin Number: SA-052-17
Smart City Brake Support (SCBS) frequently asked questions (FAQ)

Bulletin Number: SA-053-17
Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

Bulletin Number: SA-054-17
Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

Bulletin Number: SA-056-17
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

Bulletin Number: SA-057-17
High Beam Control (HBC) system frequently asked questions (FAQ)

Bulletin Number: SA-058-17
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

Bulletin Number: SA-061-17
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En

Bulletin Number: SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Bulletin Number: SA-063-17
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Bulletin Number: SA-065-17
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb

Bulletin Number: SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

Bulletin Number: SA-066-17
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

Bulletin Number: SA-074-17
If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA

 
Recalls for 2017 Mazda CX-9 Signature AWD
No recalls exist.
 


2018 Toyota C-HR XLE FWD (Natl)

  • Back-Up Camera
  • Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Pre-Collision System (pcs) Forward Collision
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Driver Knee Airbag, Rear Side-Impact Airbag and Passenger Cushion Front Airbag
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Knee Air Bag
  • Driver Air Bag
  • Passenger Air Bag Sensor
  • Passenger Air Bag
  • Front Side Air Bag
  • Rear Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Integrated Turn Signal Mirrors
  • Stability Control
  • Child Safety Locks
  • Traction Control
  • Brake Assist
  • Daytime Running Lights
 
Crash Test Results for the 2018 Toyota Models:
No crash test results exist
 
Service Bulletins for 2018 Toyota C-HR XLE FWD (Natl)
2018 TOYOTA C-HR:

Bulletin Number: H01_Dealer Email
Dealer Email: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal reg

Bulletin Number: H0I_Dealer Lette
Dealer Letter: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal re

Bulletin Number: H0I_Region Email
Region Email: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal reg

Bulletin Number: H0I_Region Lette
Region Letter: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal re

Bulletin Number: H0I_TI_06.2017
TI: EMISSION LABEL INSTALLATION, The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning cou

Bulletin Number: H0L_Dealer Daily
Dealer Daily Message: Limited Service Campaign Dealer Letter and Technical Instructions now available on TIS.

Bulletin Number: H0L_Dealer Email
Dealer Email: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific siz

Bulletin Number: H0L_Dealer Lette
Dealer Letter: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific si

Bulletin Number: H0L_Dealer Lette
Dealer Letter: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific si

Bulletin Number: H0L_Region Email
Region Email: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific siz

Bulletin Number: H0L_Region Email
Region Email: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific siz

Bulletin Number: H0L_Region Lette
Region Letter: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific si

Bulletin Number: H0L_Region Lette
Region Letter: Momentary activation of the electronic parking brake (EPB) can occur in limited circumstances if the driver moves the shift lever from the drive position into the manual downshift position when a rigid object of a specific si

Bulletin Number: H0L_Technical In
Technical Instructions: Technical Instructions for Limited Service Campaign H0L, parking Brake Cover Installation, Certain 2018 C-HR.

Bulletin Number: H0N_Dealer Daily
Dealer Letter: Limited Service Campaign H0N Dealer Letter and Technical Instructions now available on TIS.

Bulletin Number: H0N_Dealer Email
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on certain 2018 model year C-HR XLE Premium vehicles. Certain C-HR XLE Premium vehicles did not have a

Bulletin Number: H0N_Dealer Lette
Dealer Letter: Certain C-HR XLE Premium vehicles did not have a rear bumper garnish installed prior to delivery of the vehicle to the dealer. The rear bumper garnish is a factory trim panel accessory installed on the rear bumper to enhance

Bulletin Number: H0N-EXPIRED-Deal
Dealer Package: A watermark has been added to the Dealer Letter to indicate that H0N expired on September 30, 2018. LSC Expired on September 30, 2018. There are approximately 7,500 vehicles covered by this Limited Service Campaign. Also, no

Bulletin Number: H0N-EXPIRED-Tech
Technical Instructions: LSC Expired on September 30, 2018. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN H0N REAR BUMPER GARNISH INSTALLATION CERTAIN 2018 C-HR

Bulletin Number: H0N_Region Email
Region Email: In our continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on certain 2018 model year C-HR XLE Premium vehicles. Certain C-HR XLE Premium vehicles did not have a

Bulletin Number: H0N_Region Lette
Region Letter: Certain C-HR XLE Premium vehicles did not have a rear bumper garnish installed prior to delivery of the vehicle to the dealer. The rear bumper garnish is a factory trim panel accessory installed on the rear bumper to enhance

Bulletin Number: H0N_Technical In
Technical Instructions: Technical Instructions for Limited Service Campaign H0N, Rear Bumper Garnish Installation Certain 2018 C-HR.

Bulletin Number: H0X_Toyota Safet
Safety Recall and Service Campaign - Technician Certification Requirements.

Bulletin Number: H1I_Dealer Daily
Dealer Daily Message: Vehicle Emission Control Information (VECI) Label. Emission Noncompliance Recall H0I Dealer Letter now available on TIS.

Bulletin Number: H1I_Dealer Email
Dealer Email: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal reg

Bulletin Number: H1I_Dealer Lette
Dealer Letter: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal re

Bulletin Number: H1I_Region Email
Region Email: The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal reg

Bulletin Number: H1I_Region Lette
Region Letter:The Vehicle Emission Control Information (VECI) Labels on the involved vehicles were printed with an incorrect evaporative emissions system description. Due to this error, the involved vehicles do not comply with a federal reg

Bulletin Number: Lexus Safety Rec
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: New Dealer Lette
Our records indicate there may be several 2017 Toyota C-HR?s in your inventory that may have incorrect AALA (American Automobile Labeling Act) Labels (VIN list Attached). Please inspect these 2017 C-HR vehicles for incorrect label content

Bulletin Number: PG004-97-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

Bulletin Number: PG004-97-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

Bulletin Number: PG006-01-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

Bulletin Number: PG006-01-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

Bulletin Number: Safety Recall an
Update on Technician Certification Requirements.

Bulletin Number: Safety Recall an
Update on Technician Certification Requirements.

Bulletin Number: Technician Certi
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Technician Certi
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements.

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements.

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements.

Bulletin Number: Toyota Safety Re
Safety Recall and Service Campaign - Technician Certification Requirements.

Bulletin Number: T-SB-0017-18
TSB: Some 2017 ? 2018 model year C-HR vehicles may exhibit a squeak from the rear door outside handle(s). This condition may be present under hot and/or sunny conditions during door handle operation or when pressing against the handle clip

Bulletin Number: T-SB-0044-16_Rev
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Intr

Bulletin Number: T-SB-0057-18
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obso

Bulletin Number: T-SB-0075-19
TSB: Some 2018 ? 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground. Follow the Repair Procedure in this bulletin to address this condition.

Bulletin Number: T-SB-0075-19
TSB: Some 2018 ? 2019 model year C-HR vehicles may exhibit a condition where the door mirror foot light projects a distorted image of the C-HR logo onto the ground. Follow the Repair Procedure in this bulletin to address this condition.

Bulletin Number: T-SB-0080-19
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and

Bulletin Number: T-SB-0080-19
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and

Bulletin Number: T-SB-0098-19
TSB: Some 2018 - 2019 model year C-HR (equipped with a 3ZR-FAE engine) and 2020 model year Corolla (equipped with a 2ZR-FAE engine) vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): *

Bulletin Number: T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be

Bulletin Number: T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be

Bulletin Number: T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be

Bulletin Number: T-SB-0134-16_Rev
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the

Bulletin Number: T-SB-0142-18
TSB: Some 2018 model year C-HR vehicles may exhibit a condition where the HVAC system intermittently blows warm air from the vents with the A/C on. Follow the Repair Procedure in this bulletin to address this condition.

Bulletin Number: T-SB-0185-17
TSB: Some 2018 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart En

Bulletin Number: T-SB-0187-12_Rev
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print

Bulletin Number: T-SB-0187-12_Rev
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print

Bulletin Number: T-SB-0188-17
TSB: 2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as we

Bulletin Number: T-SB-0192-17
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important the tires rema

Bulletin Number: T-SB-0195-17
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and

Bulletin Number: T-SB-0196-17
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage con

Bulletin Number: T-SB-0199-17
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body

Bulletin Number: T-SB-0199-17
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body

Bulletin Number: T-SB-0218-17_Rev
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo

Bulletin Number: T-SB-0218-17_Rev
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo

Bulletin Number: T-SB-0229-12_Rev
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerg

Bulletin Number: T-SB-0299-17
TSB: Some 2018 model year C-HR vehicles may exhibit a condition where the HVAC blower motor will continue to operate when the ignition is turned OFF and the blower motor switch is in any ON position. Other symptoms of this condition can inc

Bulletin Number: T-SB-0304-17
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis

Bulletin Number: T-SB-0304-17_Rev
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89

Bulletin Number: T-SB-0304-17_Rev
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE

Bulletin Number: T-SB-0313-17
TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause v

Bulletin Number: T-TT-0441-17
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C s

Bulletin Number: T-TT-0464-17
TT: If the battery is disconnected incorrectly, the vehicle may exhibit a MIL ?ON? condition when restarted.

Bulletin Number: T-TT-0468-17-Rev
TT: HVAC drain tube is found to be blocked/clogged.

Bulletin Number: T-TT-0479-18
TT: When encountering a distorted image with the foot (puddle) light please go to the repair manual link attached to repair the condition.

Bulletin Number: T-TT-0479-18
TT: When encountering a distorted image with the foot (puddle) light please go to the repair manual link attached to repair the condition.

Bulletin Number: T-TT-0479-18
TT: When encountering a distorted image with the foot (puddle) light please go to the repair manual link attached to repair the condition.

Bulletin Number: T-TT-0503-18
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

Bulletin Number: T-TT-0503-18
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

Bulletin Number: T-TT-0503-18_Rev
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

Bulletin Number: T-TT-0503-18_Rev
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

Bulletin Number: T-TT-0515-18
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.

Bulletin Number: T-TT-0515-18
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.

Bulletin Number: T-TT-0515-18
TT: When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the repair manual target to the proper size.

Bulletin Number: T-TT-0516-18_Rev
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to

Bulletin Number: T-TT-0516-18_Rev
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to

Bulletin Number: T-TT-0549-19
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty B

Bulletin Number: T-TT-0552-19
TT: When repairing a 1234YF HVAC system on a gas powered (Non-Hybrid) Toyota and the addition of compressor oil is required to complete the repairs, the various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toy

Bulletin Number: T-TT-0552-19
TT: When repairing a 1234YF HVAC system on a gas powered (Non-Hybrid) Toyota and the addition of compressor oil is required to complete the repairs, the various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toy

Bulletin Number: T-TT-0553-19
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig

Bulletin Number: T-TT-0553-19
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig

Bulletin Number: ZKH-Dealer Packa
Dealer Letter: Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the door mirror foot lig

Bulletin Number: ZKH-Region Lette
Region Letter: Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the door mirror foot lig

Bulletin Number: ZKH-Toyota POL19
Customer Support Program Bulletin: Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the

Bulletin Number: ZKH-Toyota POL19
Customer Support Program Bulletin: Toyota has received reports stating that the door mirror foot lights (puddle lights) may project a distorted image of the C-HR logo onto the ground. This distortion may be due to the projector film in the

 
Recalls for 2018 Toyota C-HR XLE FWD (Natl)
2018 TOYOTA C-HR
NHTSA Campaign ID: 17V717000
Component: PARKING BRAKE
Manufacturer: Toyota Motor Engineering & Manufacturing
Manufacture Dates: 02/02/2017 - 10/17/2017
Potential Units Affected: 28764
Defect Description:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
Consequence:
If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Action to take:
Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.
 



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