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Progressive Insurance Is Granted License to Display the BetterWeb(SM) Seal

30 May 2000

Progressive Insurance Is Granted License to Display the BetterWeb(SM) Seal

    MAYFIELD VILLAGE, Ohio, May 30 Progressive.com, the Web
site of Progressive , one of the country's largest auto insurance
companies, today announced that the company has received a license to display
the BetterWeb(SM) Seal.  In displaying the seal, progressive.com is informing
consumers that its Web site complies with the BetterWeb disclosure standards
for sales terms, privacy, security and customer complaint policies.
    "When consumers choose to shop for insurance on progressive.com, they are
assured the most confidential, safe and secure transactions while on the
site," said Alan Bauer, Progressive's Internet Business Leader.  "The
BetterWeb seal is our commitment to customers that confidentiality and
security are priorities at progressive.com as we continue to provide more
functionality, products and services via the Internet."
    The seal is licensed only to online businesses that commit to the
BetterWeb Standards for clear and easy-to-find policy disclosures that allow
consumers to make informed choices when doing business online.  The BetterWeb
Standards were developed by PricewaterhouseCoopers after reviewing consumer
research, consulting with industry experts, surveying industry practices,
studying the recommendations of advocacy groups and analyzing hundreds of
leading Web sites.  The result is a set of comprehensive standards that serves
both consumers and businesses.
    Progressive.com was the first auto insurance company Web site to offer
consumers the ability to comparison shop for a policy online (April 1996) and
buy a policy instantly online (August 1997). It continues to be the only Web
site that offers consumers instant, accurate rate comparisons for Progressive
and up to three other leading insurers in 46 states and the District of
Columbia. Consumers can shop and compare rates of up to four leading companies
in about 20 minutes. Progressive.com offers the rates of some companies that
consumers cannot get anywhere else online, including the other companies' Web
sites.  Knowing which company offers the rate that's best for them helps
consumers to make more educated auto insurance buying decisions.
    Progressive.com is also the only Web site that lets customers
instantaneously view and update auto insurance information they've never
before had access to from their auto insurer.  Customers can change coverages
and vehicles, and, if they've reported a claim, they can view the status of
the claim online and communicate via e-mail directly with their claims
representative.
    Since 1937, Progressive has been providing consumers
throughout the U.S. with competitively-priced automobile insurance. Now, with
progressive.com, consumers are just a click away from becoming instantly
insured. Couple this with its 24-hour, in-person service and the more than
30,000 Independent Agents that represent the company throughout the country,
and it's clear to see why Progressive is the most convenient and easily
accessible auto insurance company. More information about the company can be
found at progressive.com.