Mazda Announces MPV Recall and Customer Service Action
29 March 2000Mazda Announces MPV Recall and Customer Service Action
IRVINE, Calif., March 28 Mazda North American Operations (MNAO) today announced it is voluntarily recalling certain 2000-model-year MPV minivans for reprogramming of the vehicle's Powertrain Control Module (PCM). Mazda has found that 2000-model MPV minivans built between March 31, 1999 and November 28, 1999 may have inappropriate programming of the PCM that could cause them to not comply with Federal onboard diagnostic requirements. Mazda is asking owners of the affected vehicles to bring them to an authorized Mazda dealer for reprogramming of the PCM. The repairs should take less than one hour. In addition, Mazda announced that it will ask owners of all 2000-model MPV minivans to bring the vehicles to an authorized Mazda dealer for the installation of front bumper reinforcement plates. The reinforcement plates will enhance front bumper performance and will be added at no charge to the consumer. The repairs should take less than one hour. As a result of tests performed on the 2000-model MPV by an independent testing facility, Mazda found that the front bumper, despite meeting Federal passenger car bumper standards, did not perform up to expectations in a low-speed impact. Mazda has redesigned the front bumper system, and MPVs with the redesigned and upgraded bumper system should begin arriving in Mazda showrooms by the end of April. The 2000 MPV, like all Mazda vehicles, meets or exceeds all Federal vehicle standards. Mazda North American Operations is responsible for the sales and marketing, customer parts and service support of Mazda vehicles in the United States. Headquartered in Irvine, Calif., MNAO has more than 750 dealerships nationwide and is owned by Mazda Motor Corporation, Hiroshima, Japan.