Thrifty Expands 'Blue Chip Guarantee' to All Blue Chip Express Renters

4 January 2000
Thrifty Expands 'Blue Chip Guarantee' to All Blue Chip Express Renters
    TULSA, Okla., Jan. 4 -- Thrifty Car Rental, the first car
rental company in the world to offer a satisfaction guarantee backed by a "one
day free" policy, is expanding its "Blue Chip Guarantee" program to include
all members of the company's Blue Chip Express Rental Program(R).
    Under the program, if a Blue Chip customer with a Blue Chip reservation in
the U.S. or Canada is unhappy with any aspect of their Thrifty rental
experience, they will receive the first day of their current rental absolutely
free.
    Previously, only corporate and government Blue Chip customers were
eligible for the guarantee program.
    "Thrifty is delighted to be able to expand the Blue Chip Guarantee to all
of our valued Blue Chip customers," said Scott Anderson, Chief Operating
Officer and Executive Vice President of Thrifty.  "Thrifty is serious about
offering a great service experience, and this new Blue Chip Guarantee
indicates how confident we are about our ability to make that happen."
    Customers enrolled in the Blue Chip Express Rental Program speed through
the check-in process, picking up their car in about 60 seconds.  Members of
this free program provide a personal preference profile, and simply present a
driver's license and credit card, sign the pre-printed rental agreement, and
zip away in their car.  Blue Chip is available at 130 locations in the U.S.
and Canada.
    To enroll in the Blue Chip Express Rental Program, please call
1-888-400-8877 and select "option 2" or enroll on-line at http://www.thrifty.com.
Membership in the program is free of charge.
    To make a reservation with Thrifty anywhere in the world, customers may
contact their professional travel consultant, call 1-800-THRIFTY(SM) in the
U.S. or Canada, or log on to the Thrifty web site at http://www.thrifty.com.
    Thrifty Car Rental, with its affiliate Thrifty Car Sales, is a subsidiary
of Thrifty, Inc.  Thrifty Car Rental is one of the world's largest
international car rental franchise networks, consisting of over
1,200 locations in 67 countries around the world.  Thrifty Car Sales is a
franchised retail used car sales network that was launched earlier this year,
and plans to have nationwide representation as it expands its dealer base.
Thrifty, Inc. is a subsidiary of Dollar Thrifty Automotive Group, Inc.
.