LKQ Corporation Announced Free Replacement Guarantee on Parts
9 December 1999
LKQ Corporation, Nation's Largest Auto Recycler, Announced Free Replacement Guarantee on PartsCHICAGO, Dec. 8 -- LKQ Corporation, America's largest recycler of automobile parts, announced the longest free parts-replacement guarantee in the parts recycling industry. The LKQ Parts Replacement Promise is available nationwide and applies to mechanical parts, sheet metal parts and replacement glass products that LKQ recycles. Under the mechanical Parts Replacement Promise, LKQ will guarantee for six months that its recycled parts will be free from defects -- the longest no-cost warranty coverage in the industry. In addition, LKQ will provide parts and labor coverage on qualified OEM engines and transmissions. Under an optional extended service agreement, LKQ will provide supplemental parts replacement and labor reimbursement on mechanical parts. Under its sheet metal Parts Replacement Promise, LKQ will guarantee that its sheet metal will be free of internal rust and corrosion for the lifetime of the product. LKQ guarantees part replacement and labor for product failure under the policy. Under the Company's glass replacement policy, LKQ will replace side window glass if broken during installation, subject to inventory availability. "LKQ is committed to delivering the highest quality parts to its customers in the collision and mechanical repair industries," said LKQ Chief Executive Officer Joseph M. Holsten, who made the announcement at NACE, the International Autobody Congress and Exposition held in Atlanta last week. "LKQ is offering its precedent-setting parts warranty -- one that is unique in the recycled parts industry -- to provide the best possible service to our customers and to make it absolutely clear that we stand behind the quality of our recycled parts." "Our plan is to expand our business by educating the collision and mechanical repair industries and the consumer on the quality and value of recycled auto parts," Holsten said. "With our new LKQ warranty, we are demonstrating our commitment to raise the standards for customer service and warranty support." All descriptions of the LKQ Parts Replacement Promise are subject to the terms and conditions set forth in the written warranty document. Formed in early 1998, Chicago-based LKQ Corporation has built a network of nearly 50 automobile dismantling, distribution and sales facilities serving the entire United States. LKQ delivers high-quality recycled OEM auto parts to the collision and mechanical industries at a substantial savings to new OEM replacement parts.