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Hyundai Introduces Online Consumer Parts Catalog

18 August 1998

Hyundai Introduces Industry's First Online Consumer Parts Catalog, Order Capability
    FOUNTAIN VALLEY, Calif., Aug. 17 -- Hyundai Motor America
announced the development of the automotive industry's first online factory
authorized replacement parts catalog and electronic commerce center for
consumers.  Previously, only automotive dealers and their suppliers could
order OEM parts directly online.  The Hyundai extranet program which launches
in the fourth quarter of 1998, was a joint development project with
Chicago-based electronic commerce systems developer, Click Interactive, and
Bell & Howell Publication Systems Company (PSC), a leading provider of
information access systems for the automotive and powersports markets.
    "Hyundai is poised to be the market leader in parts sales over the
Internet," said George Kurth, National Parts manager for Hyundai Motor
America."  Our electronic parts lookup and direct ordering will streamline
access to the Hyundai parts inventory for our dealers, individual owners,
wholesalers and repair shops alike -- worldwide."
    Using the new password protected Hyundai web site, users will simply enter
the Vehicle Identification Number (VIN) to gain access to a complete and
accurate database of the parts specified by the factory for installation on
that car.  Ordering will then be a few mouse clicks away.
    "In an era when convenience is critically important to successfully
service customers, this technology will provide Hyundai owners and repair
professionals the most efficient means to locate and purchase parts," said
Wayne Mickiewicz, president and chief executive officer of Bell & Howell PSC.
"Hyundai is setting the pace for electronic commerce in the global parts
business."
    Using Click Commerce(TM), the E-commerce platform from Chicago-based Click
Interactive, the Hyundai extranet will allow consumers, dealers and
independent repair shops to access and order with unprecedented ease, speed
and accuracy.  "This bold strategy for using enterprise-wide, electronic
commerce will not only improve customer service," said Michael Ferro, CEO of
Click Interactive, Inc.  "It will generate an increase in parts and accessory
sales for Hyundai and for the dealers."  Currently, Hyundai sells $150 million
annually in replacement parts in North America.
    Hyundai cars are distributed in the United States by Hyundai Motor America
and are sold and serviced through nearly 500 independently owned and operated
dealerships nationwide.
    Click Interactive, Inc. is the leading developer of multi-lingual software
solutions for business-to-business electronic commerce.  Click focuses on
extranet applications for Global 1000 companies with extensive dealer and
distributor networks including blue chip clients such as Motorola, Ameritech,
Mitsubishi, and Hyundai.  The Click Commerce(TM) product suite allows clients
to improve customer service, reduce operating costs and increase revenue by
using the power of the Internet to extend the client's enterprise to dealers,
distributors, purchasers, suppliers, and consumers.  Click is headquartered in
Chicago, IL. and can be found on the web at http://www.clickplanet.com.
    Bell & Howell PSC develops turnkey systems that convert paper-based parts
catalogs, service manuals and other vital reference materials into easily
accessed text and image databases for automotive and powersports dealerships.
Bell & Howell PSC is headquartered in Richfield, Ohio.  It is a subsidiary of
Skokie, Illinois-based Bell & Howell Company
, a leading worldwide provider of solutions for information access
and distribution.
    Additional information about Bell & Howell is available on the Internet at
http://www.bellhowell.com.