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AMEX and Florida DMV Partner for Driver License Replacement

11 August 1998

American Express Partners with Florida DHSMV on Driver License Replacement Service

           Public/Private Partnership Will Benefit Florida Drivers

    TALLAHASSEE, Fla., Aug. 11 -- American Express and the
Florida Department of Highway Safety and Motor Vehicles (DHSMV) announced a
partnership to provide driver license replacement services to Florida drivers
through American Express' Credit Card Registry program.
    The American Express Credit Card Registry allows enrollees to register all
charge, credit, ATM, gas and department store cards as well as important
document numbers.  The program enables enrollees to 1) make just one phone
call to cancel and request replacements for all cards that are lost or stolen,
2) quickly access important document numbers (i.e. passport, driver license)
if lost or stolen, 3) be reimbursed for liability charges on enrolled cards,
up to $5,000 per loss, and 4) make one phone call to request a change-of-
address for enrolled cards.
    "Because credit cards and driver licenses are usually lost or stolen at
the same time, the ability to make one phone call to request replacements
provides convenience, security and peace-of-mind, particularly if you are
traveling," said Larry Sharnak, Senior Vice President of American Express
Relationship Services, noting that the company has similar arrangements in
Virginia and New York.  "The Florida Department of Highway Safety and Motor
Vehicles is an ideal partner for us because it is innovative, customer-
oriented and technologically advanced.  In fact, the Florida DHSMV's digitized
driver license system can retrieve an image and produce a replacement license
within one business day."
    DHSMV Executive Director Fred Dickinson agreed that this service will be a
great benefit for Florida drivers.  "Our partnership with American Express
will give Florida drivers another convenient way to replace their licenses,"
Dickinson said.  "The American Express Credit Card Registry program also
enhances efficiency because it will reduce the number of people who have to
come to DHSMV offices for license replacement.
    "This is an extension of DHSMV's commitment to customer service --
providing innovative, efficient and friendly service to our customers,"
Dickinson said, noting that there are more than 12 million licensed drivers in
Florida, many holding a digitized driver license, which is used for the
replacement license service provided by American Express.

    How To Enroll
You must be an American Express or Optima Cardmember to enroll in the American
Express Credit Card Registry.  The enrollment fee is only $15 a year.  To
enroll, Cardmembers should call the Credit Card Registry at 1-800-227-AMEX
(2639) and ask for extension 65.
    American Express Company is a diversified worldwide travel and financial
services company founded in 1850.  It is a leader in charge and credit cards,
Travelers Cheques, travel, financial planning, investment products, insurance
and international banking.