Press Release
Compass America Announces Ford as Recipient of Compass of the Year Award
11/14/96
Ford Motor Company's Information Technology Operations Judged Best in Class; Ford Captures Second Straight Award for Its Cost Efficiency and Production; Quality World Bank and Cable & Wireless .. RESTON, Va., Nov. 12 -- COMPASS America, Inc., the world's leading consulting firm specializing in comparative analysis, today announced that Ford Motor Co. has won the prestigious COMPASS-of-the-Year Award after setting new highs in IT cost efficiency and production quality for the second straight year. Among other measures, Ford won the award for its ability to acquire hardware and software precisely when it's most cost-competitive and advantageous. In addition, the company has offset high industry labor costs by carefully outsourcing selected IT operations and aggressively automating others. As a result, Ford has managed a 33% increase in IT workloads with only a 1% increase in personnel and 7% rise in costs while maintaining excellent levels of service to their user community. According to Don Storteboom, Ford's Manager of Global Network and Computer Operations, "To ensure we are among the top performers, we must know how we compare against industry leaders. We spend millions of dollars a year on our data center. It's imperative that we manage that investment efficiently. External comparative analysis helps us keep our eye on the ball -- to know where to cut costs, add automation, and become more efficient." John Thomas, vice president of marketing for COMPASS, explains, "Ford consistently stays at least a year ahead of the market in terms of IT cost efficiency. They have avoided traps that other companies fall into. They know where they are delivering exceptional performance and how to fix problems. They know when to go outside for services and how to get the best bang for their buck. There's a lot to learn from how Ford manages its IT business." Awards of Excellence The World Bank of Washington, D.C. and Cable & Wireless, Inc. of Vienna, Virginia also received COMPASS Awards of Excellence for their computing operations. The World Bank was honored for the high quality of service levels provided to its wide-area network clients at a cost substantially below those of other top-performing companies. Cable & Wireless was honored in the area of client/server computing for their innovative use of comparative analysis studies in outsourcing parts of their desktop infrastructure and support to lower costs and improve service levels to their users. Company Background COMPASS is a privately held, international consulting firm specializing in IT comparative analysis studies for Fortune 500-sized clients and government agencies. Since 1979, COMPASS has provided consulting services and studies for some of the world's largest, most prestigious firms. Today, it has more than 500 active clients in 27 countries. The COMPASS-of-the-Year Award is the industry's only honor for IT operational effectiveness and cost efficiency. Ford Motor Company is the world's largest producer of trucks, and the second largest producer of cars and trucks combined. Ford has manufacturing, assembly or sales affiliates in 34 countries, and Ford companies employ more than 3OO,OOO people worldwide. The company has manufacturing facilities in 22 countries on 5 continents, with 87 plants in North America and 41 in Europe.