Press Release
Cadillac Announces Plans to Target a New Market with Catera
10/23/96
Catera Targets a New Market for Cadillac WARREN, Mich., Oct. 21 -- Catera is more than a new midsize luxury sedan for Cadillac. Catera also presents the opportunity - and the challenge - to reach out to a new generation of customers who are distinctly different from traditional Cadillac buyers. One way to think of the difference is that Catera prospects are young enough to be the sons and daughters of typical Cadillac DeVille owners. And when it comes to luxury cars, the two generations have vastly different tastes and expectations. To reach this new breed of buyers, Catera is designed to provide exceptional ride, handling and performance, without compromising the luxury and safety for which Cadillacs are known. In short, Catera will make luxury more fun. "We've done a lot of research to prepare for a successful entry into this competitive segment, and we've learned that midsize luxury sedans represent a rational indulgence for their buyers," said Dave Nottoli, Catera brand manager. "The so-called indulgences like sporty performance, high levels of safety and technology, and luxury appointments make these cars a good value in the eyes of these customers," Nottoli said. In addition, owners regard midsize luxury sedans as personal cars. They often have more than one vehicle in their households, including a sport utility or minivan that they use for chores or to ferry people around. "Their personal car is one they view as an extension of themselves, enhancing their daily driving and reflecting their values," Nottoli said. About 60 percent of midsize luxury car buyers come from import cars, and many of them are making their first luxury car purchase, said Charlie Stannard, senior vice president planning director at D'Arcy Masius Benton & Bowles, Bloomfield Hills, the agency responsible for the irreverent advertising that introduces the Catera as "The Caddy That Zigs." Although vehicles in Catera's segment are often referred to as "entry- level luxury cars," that label wrongly suggests that buyers aspire to larger or more expensive luxury cars when they return to market. "In the consumer's mind, these are complete luxury cars," Stannard said. "Their owners love them, and they love the service and attention they get from their dealers. And these cars are just the right size for them." Catera prospects are knowledgeable and demanding consumers. They typically spend a longer time researching and shopping than traditional luxury car buyers, and they will go elsewhere if they aren't satisfied with a product or service. It's expected that about half of Catera buyers will be women. The Catera generation came of age in the late 1960s and early 1970s, challenging the values of the previous generation. While they have mellowed with time, many continue to view Cadillac as a brand for their parents. "The words 'fun' and 'Cadillac' don't normally go together in their minds," Nottoli said. "The idea of a fun Cadillac intrigues them. It says that the Catera is smaller, more agile and contemporary - a new kind of Cadillac that just might be for them." To convey the fun personality of the Catera, advertising uses an animated duck, a red-bodied version of the merlettes that appear in the Cadillac Crest. The Catera duck appears on the Crest facing the opposite way of its five siblings signaling that the Catera represents a new direction for Cadillac. In addition to the advertising, an unconventional direct marketing effort was used to help introduce the Catera. Out of an original mailing targeting 500,000 prospects, 85,000 of them signed up for a fantasy road trip. Those who signed up received a series of postcards from a foursome made up of comedian Dennis Miller, actress Annie Potts, sportscaster Al Michaels and Olympic gold medalist Florence Griffith Joyner. The postcards described Catera's unique features and benefits in a lighthearted way. Everyone who came along for the ride was offered a choice of souvenirs - Starbucks coffee, Vermont maple syrup or a "Tunes for the Road" compact disc inspired by the Rock & Roll Hall of Fame in Cleveland. They will also receive a video about Catera along with an invitation to test drive one at their local Cadillac dealer. "People who have driven Catera in early test drive programs tell us it compares very well with the leading midsize luxury cars," said Nottoli. "Like all of our advertising and marketing efforts, the Catera fantasy road trip is designed to encourage people to test drive a Catera." The Catera fantasy road trip was developed by the Catera brand team at Cadillac and the Catera Brand Partnership at DMB&B and Clarion Marketing & Communications, a promotional and direct marketing agency based in Greenwich, Conn. Both DMB&B and Clarion are units of The MacManus Group.