Amtrak Delivers Strong FY 2016 Financial Results

WASHINGTON, Nov. 17, 2016 -- Amtrak today reported exceptionally strong unaudited financial results for the fiscal year which ended on September 30, 2016 (FY 2016), including an all-time unaudited ticket revenue record of $2.14 billion, a $12 million increase over Fiscal Year 2015.

The increased ticket revenue was fueled by a record 31.3 million passengers on America's Railroad^® – nearly 400,000 more than the previous year. This is the sixth consecutive year Amtrak has carried more than 30 million customers.

The company covered 94 percent of its operating costs with ticket sales and other revenues, up from 92 percent the year before – a world-class performance for a passenger-carrying railroad. Unaudited total revenue was a record $3.2 billion for FY 2016. In addition, Amtrak reported an unaudited operating loss of $227 million, a reduction of $78 million over last year, and the lowest operating loss since 1973. Thanks in part to our strong performance, Amtrak was also able to make a net reduction in long-term debt of $71.4 million.

"The results demonstrate the value we deliver to our customers and the vital role Amtrak plays in our nation's transportation system," said Amtrak Chairman of the Board Anthony Coscia. "We are off to another strong start for the new fiscal year and will provide a great travel experience for customers who choose Amtrak in the upcoming holiday season."

Several Amtrak services had record years in both ridership and revenue including the Northeast Regional (Boston-New York-Washington/Virginia), Pacific Surfliner (San Luis Obispo-San Diego), Capitol Corridor (San Jose-Sacramento/Auburn), Keystone (New York-Philadelphia-Harrisburg) and Hiawatha (Milwaukee-Chicago) state-sponsored corridors, along with the California Zephyr (Chicago-Denver-San Francisco Bay).

To boost ridership, Amtrak added cars to high-demand or sold-out trains. Amtrak also improved its on-time performance of trains and customer satisfaction scores, and offered new services such as allowing pets and bikes on trains.

"More and more customers recognize Amtrak as a smarter way to travel," said Amtrak President and CEO Wick Moorman. "We will continue to enhance the customer experience and strengthen our market position through investments such as next-generation high-speed rail for the Northeast Corridor, while at the same time remaining focused on running an efficient and effective company."

In August, Amtrak announced it will be investing nearly $2.5 billion in new trainsets and infrastructure upgrades for the next generation of Acela Express. The new trainsets are expected to be operational beginning in 2021. The company is also going to make significant station improvements at Washington Union Station in Washington, D.C., and to create the Moynihan Station in New York City, along with other major station investments and developments in Philadelphia, Boston and Chicago.

About Amtrak^®Amtrak – America's Railroad^® – is dedicated to safe and reliable mobility as the nation's intercity passenger rail service provider and its high-speed rail operator. With our state and commuter partners, we move people, the economy and the nation forward, carrying more than 30 million Amtrak passengers for each of the past six years. Formally known as the National Railroad Passenger Corporation, Amtrak is governed by a 10-member board of directors, nine of whom are appointed by the President of the United States plus the Amtrak CEO. Anthony R. Coscia is board chairman and Jeffrey R. Moreland is vice chairman. Amtrak operates more than 300 trains daily – at speeds up to 150 mph (241 kph) – connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces. Learn more at Amtrak.com or call 800-USA-RAIL for schedules, fares and other information. Check us out at blog.Amtrak.com, Like us on Facebook.com and Follow us on Twitter @Amtrak.

Amtrak Fiscal Year 2016 Ridership
(Oct. 2015-Sept. 2016 - preliminary and unaudited figures)

	Ridership
Northeast Corridor	FY16	FY15	% change
Acela Express	3,489,311	3,473,644	+0.5
Northeast Regional	8,409,662	8,215,523	+2.4
Special Trains	10,874	17,912	-39.3
Subtotal	11,909,847	11,707,079	+1.7
State Supported
Ethan Allen Express	50,717	52,553	-3.5
Vermonter	89,318	92,699	-3.6
Albany-Niagara Falls-Toronto	358,131	403,985	-11.4
Downeaster	500,081	420,752	+18.9
New Haven-Springfield	270,353	351,307	-23.0
Keystone	1,467,216	1,359,615	+7.9
Empire Service(New York-Albany)	1,152,154	1,152,536	-0.0
Chicago-St. Louis (Lincoln Service)	548,955	576,705	-4.8
Hiawatha Service	807,720	799,271	+1.1
Wolverine Service	411,625	465,627	-11.6
Chicago-Carbondale (Illini/Saluki)	262,325	292,187	-10.2
Chicago-Quincy (Ilinois Zephyr/Carl Sandburg)	202,407	208,961	-3.1
Heartland Flyer	66,105	69,006	-4.2
Pacific Surfliner	2,924,117	2,827,134	+3.4
Cascades	792,481	751,148	+5.5
Capitol Corridor	1,560,814	1,474,873	+5.8
San Joaquins	1,122,301	1,177,073	-4.7
Adirondack	124,482	132,345	-5.9
Blue Water	183,069	180,617	+1.4
Washington-Lynchburg	184,868	189,598	-2.5
Washington-Newport News	329,551	348,581	-5.5
Washington-Norfolk	146,605	153,857	-4.7
Washington-Richmond	177,305	186,268	-4.8
Hoosier State	29,488	29,703	-0.7
Kansas City-St. Louis (Missouri River Runner)	170,751	178,915	-4.6
Pennsylvanian	223,114	231,720	-3.7
Pere Marquette	89,508	95,807	-6.6
Carolinian	285,801	298,973	-4.4
Piedmont	152,175	161,487	-5.8
Buses	-	-	-
Special Trains	25,807	23,205	+11.2
Subtotal	14,709,344	14,686,508	+0.2
Long Distance
Silver Star	364,271	383,347	-5.0
Cardinal	104,831	103,633	+1.2
Silver Meteor	339,407	346,097	-1.9
Empire Builder	454,625	438,376	+3.7
Capitol Limited	228,444	226,240	+1.0
California Zephyr	417,322	375,342	+11.2
Southwest Chief	364,748	367,267	-0.7
City of New Orleans	248,960	255,458	-2.5
Texas Eagle	306,321	317,282	-3.5
Sunset Limited	98,079	100,713	-2.6
Coast Starlight	453,131	455,845	-0.6
Lake Shore Limited	387,853	356,898	+8.7
Palmetto	380,815	208,645	+82.5
Crescent	268,344	281,777	-4.8
Auto Train	238,448	271,622	-12.2
Subtotal	4,655,599	4,488,542	+3.7

Amtrak Total	31,274,790	30,882,129	+1.3

Note: Ridership to some locations south and west of Chicago is shared by state-supported
and long distance trains, as shown above. Combined ridership for all Amtrak trains on
these corridors is as follows for FY16: Chicago-St. Louis, 659,787; Chicago-Carbondale,
326,505 and Chicago-Quincy, 239,160.

SOURCE Amtrak

CONTACT: Media Relations, 202 906.3860, MediaRelations@Amtrak.com