PHILADELPHIA—RevZilla.com was named the winner of a Silver Stevie® Award in the Customer Service category for Customer Service Team of the Year in The 14th Annual American Business Awards. The American Business Awards are the nation’s premier business awards program.
The top notch customer experience provided by the customer service team at RevZilla.com, known as Gear Geeks, has contributed to RevZilla’s continued growth, including surpassing 200 employees, over 50M+ views and 212,000 subscribers on RevZillaTV (the company’s YouTube channel) and more than 240,000 engaged followers on Facebook.
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. One judge noted, “It's nice to read how a relatively new company is using an innovative mentality to approach, transform and excel in an otherwise rigid and content retail industry. Keep up the good work RevZilla and its Customer Service Team... Continue forging forward your modern-day thinking.”
The RevZilla Gear Geeks are a team of educated customer service enthusiasts who guide new riders, experienced journeyman and everyone in between. The personal service delivered by the Gear Geeks is supported by vast in-house resources – including an internally developed, proprietary CS interface, a library of thousands of extremely detailed product review videos, an active moto-centric blog, and an extensive social media presence.
RevZilla Director of Customer Experience Patrick Roscoe said, “We take great pride in providing a level of expertise and service that surpasses customer expectations. Our team of Geeks are riders passionate about gear. They go well beyond fielding phone calls and customer inquiries, contributing to content creation, blog product reviews, and product launches that are part of RevZilla’s multi-channel approach to marketing and customer engagement.”
Details about The American Business Awards and the list of 2016 Stevie winners are available at www.StevieAwards.com/ABA.
About RevZilla.com
With an award-winning customer experience powered by internally developed technology and content, RevZilla.com is the premiere online destination for the modern rider. RevZilla was founded in 2007 by Anthony Bucci, Nick Auger and Matthew Kull when they recognized that their complementary skills in internet technology and marketing, coupled with a shared passion for motorcycles, lent itself well to developing new ways to serve the power sports industry which was ripe for disruption. For more information, visit www.revzilla.com.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Contacts
Grimm and Grove Communications
Carrie Hartman, 215-704-0917
carrie@grimmandgrove.com
