2015 Car Complaint Index
Thanks to consumer advocate Jack Gillis, author of The 2015 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the Top 20 vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA).
Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better.
The Car Book is available for sale through the Center For Auto Safety if you are interested in purchasing a copy.
The 2015 Projected Car Complaint Index Ratings
Model | Complaint Index Ratio |
---|---|
Acura RLX | >20,000 |
Fiat 500L | >20,000 |
Mercedes Benz CLA | >20,000 |
Jeep Cherokee | 18,813 |
Nissan Pathfinder | 16,663 |
Jeep Grand Cherokee | 10,221 |
Ford Focus | 13,174 |
Infiniti QX60 | 12,355 |
Mitsubishi Outlander | 12,251 |
Hyundai Santa Fe | 11,975 |
Ford Fiesta | 11,215 |
Kia Forte | 11,166 |
Chevrolet Volt | 10,910 |
Jeep Wrangler | 10,745 |
Acura MDX | 9,970 |
Dodge Durango | 9,908 |
Ford C-Max | 9,908 |
Chevrolet Spark | 9,381 |
Infiniti Q70 | 8,812 |
For more information on the consumer complaint database please visit the NHTSA website.
Reprinted with permission from The 2015 Car Book, 34th edition by Jack Gillis, Amy Curran, Peter Kitchen, Brennan Gillis, Eli Greenspan. © 2015 All Rights Reserved. Information presented here does not reflect the opinions of Kimmel & Silverman, P.C., its attorneys, or its staff.
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