The After Sales team at Holt Mitsubishi Racks up 80 Years of Service
THE After Sales team at a Mitsubishi dealership in Derby are celebrating after notching up 80 years of service between them.
AUTO CENTRAL, UK -- August 26, 2014; Leading the way at Holt Mitsubishi in London Road is Assistant After Sales Manager Andy Reed who has been with Mitsubishi for 23 years, closely followed by After Sales Manager Ted Armal who has been with the company for 20 years.
Master Technicians Leigh Allsop and Chris Boot have 18 and eight years between them respectively, Service Adviser Paul Preece has 10 years with Mitsubishi, while apprentice Lewis Clay has been with Holt Mitsubishi for a year now.
Ted said: ‘It’s great that we have reached the 80-year mark with Mitsubishi between us. The most important thing is it gives continuity to our customers because they are seeing the same faces every time they come in. We get a lot of repeat business because of the trust that has built up and the customers feel comfortable.’
The After Sales team are the people who carry out work such as services and MoTs.
Andy, who joined Mitsubishi straight from school as a 17-year-old in 1991, said: ‘I’ve seen a lot of changes in the way we work since I first joined Mitsubishi. I started as a Parts Adviser and I’ve worked my way up over the years. We have customers who have been with us for 20 years or more and it’s nice to see them keep coming back each time.’
A highlight for keen football fan Andy was serving former Derby County player Paul Simpson when he bought a Mitsubishi in the 1990s while still playing at the club.
‘He was very friendly and it was great to meet him,’ Andy said.
Brian Holt, Dealer Principal at Holt Mitsubishi, added: ‘We’re proud to have an After Sales team with so many years’ experience with Mitsubishi, and we know our customers value seeing a familiar face when they come to the dealership.’