Recall Angel from Zonic Design Accelerates OEM Recall Notifications for Dealers, Ensures Timely Communication to Protect Customer Safety and Vehicle Performance
SAN FRANCISCO--June 23, 2014: Recall Angel, a SaaS-based vehicle-recall notification dashboard from Zonic Design helps auto dealers quickly communicate OEM recall notifications to their customers so they can service those recalled vehicles effectively to ensure motorist safety.
In the last 30 days, 39 recalls involving more than 10 million vehicles have been reported by the National Highway Traffic Safety Administration (NHTSA). Recall Angel helps auto dealers manage this increasing volume of safety recalls being issued by NHTSA and demanded of OEMs.
The Detroit News reported recently that "25% of recalled cars in the U.S. aren't fixed despite, notice." The newspaper noted that, "Some car owners mistake safety recall notices for junk mail and toss them without opening them. In some cases, owners may not think a recall is serious and opt not to get their cars fixed right away — or at all."
"Zonic Design's Recall Angel is a timely solution for all auto dealers whose customers are being impacted by OEM vehicle recalls," said Brian Ramphal, Zonic Design CEO. "We have created a tool that greatly improves communication efficiency with consumers and helps dealers qualify their information with a user friendly interface. OEM's don't always make recall records easily accessible to their dealers."
As a BDC-centered dashboard tool, Recall Angel ensures that detailed recall information is communicated using personal telephony outreach to subscribing dealers' customers. Telephony ensures that these vital messages are delivered; mailers are never so thorough or compelling.
Recall Angel not only identifies all vehicles covered by a specific recall, but it also uses a unique VIN decoder to categorize recalls by specific VINs. Thus, Recall Angel drills down to specific makes, models, trim levels and model years covered by a broader recall, giving dealers specific, detailed recall and service data.
About Zonic Design:
Zonic Design is a SaaS-based marketing provider with target-specific solutions to increase Automotive Dealerships ROI and SCR. Zonic Design markets personalized customer retention programs, OCP Automation, Sales and Services Direct Mail, eMail and Call Center campaigns using data analytics segmentation and unparalleled creative designs.