GM Again Receives Most Initial Quality Vehicle Awards


chevy malibu (select to view enlarged photo)
2014 Chevrolet Malibu

DETROIT - June 19, 2014: General Motors continues its strong performance in the J.D. Power Initial Quality StudySM taking more initial quality awards than any other automaker for the second year in a row. GM also has the most models ranked in the top three in their respective segments.

GM’s plant in Ingersoll, Canada, where the Chevrolet Equinox and GMC Terrain are built, was awarded a Silver Plant Assembly Line Quality Award.

In the study, GM swept the Large SUV segment with Chevrolet Suburban and GMC Yukon – both ranking highest in a tie – along with the Chevrolet Tahoe. In addition to the Large SUV segment sweep, two models have now ranked highest in their segments for two years in a row: the Chevrolet Silverado HD and Buick Encore. The Chevrolet Malibu topped the Midsize Car segment.

“We are committed to providing customers with the highest levels of safety, quality and an exceptional ownership experience,” said Alicia Boler-Davis, senior vice president GM Global Quality and Customer Experience. “Having the most award recipients of any automaker shows that we are on the right track by putting the customer front and center in everything we do.”

Brand Highlights

Chevrolet

Segment Award Recipients Malibu – Midsize Car Silverado HD – Large Heavy-Duty Pickup Suburban – Large SUV (tie)

Segment Top Three Camaro – Ranked Second – Midsize Sporty Car Equinox – Ranked Second – Compact CUV Tahoe – Ranked Second – Large SUV

Cadillac

Escalade – Ranked Second - Large Premium CUV

Buick

Encore – Segment Award Recipient – Small SUV (tie)

GMC

Terrain – Segment Award Recipient – Compact SUV Yukon – Segment Award Recipient – Large SUV (tie) Sierra HD – Ranked Second – Large Heavy-Duty Pickup

The 2014 IQS is based on responses from more than 86,000 purchasers and lessees of new 2014 model year vehicles surveyed at 90 days of ownership. The study provides manufacturers with information they can use to quickly identify problems and drive improvement.


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