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Ram Vans Electrical Component Protection Recall


ram promaster van
Ram ProMaster

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Auburn Hills, MI--June 11, 2014; Chrysler Group is recalling an estimated 21,000 full-size vans – most of which were in dealer hands or in transit to dealers – to inspect and replace, if necessary, various electrical components that support propulsion, airbag deployment and/or external lighting.

Warranty data identified a small number of cases in which blown fuses were linked to moisture exposure. In each case, moisture that was brought into the vehicle via wet footwear or other means had seeped into an in-cabin compartment that houses its battery and other components.

Chrysler Group is unaware of any related injuries or accidents. There are no issues with the vehicle’s imperviousness to rain, snow or ice.

The electrical components will be inspected for signs of corrosion. Moisture-resistant sealant will be applied to all components, whether replaced or not.

Affected are 2014 Ram ProMaster full-size vans. An estimated 17,700 are in the U.S., 2,400 are in Canada and 900 are in Mexico. Most were in dealer hands or in transit to dealers as Chrysler Group was investigating.

Affected customers will be advised when they may schedule service. All related costs will be borne by Chrysler Group.

Customers who are concerned may call Chrysler Group’s Customer Assistance Center at 1-800-853-1403.