GM Grows Business Elite Program
DETROIT--March 21, 2014: General Motors grew its Business Elite program by 16 percent in its first year, adding 74 dealers to its network of dealerships equipped to meet the unique needs of commercial customers.
Launched in March 2013, the Business Elite program is designed to provide business customers with the industry’s best sales and service experience from the time they enter Chevrolet or GMC dealerships through the lifecycle of the vehicles they purchase.
Billy Jones relies on the expertise and responsive service of his Chevrolet Business Elite dealer to manage the 52 vehicles in his private security company’s fleet.
“I see the same faces every time I go into the dealership,” Jones said. “They know me and they know my business. It’s reassuring that my dealer has a commercial sales team that understands what I need and offers advice I can trust.”
Chevrolet and GMC Business Elite dealers offer a team of expert sales consultants to help customers select the right vehicles for the job. They stock a diverse lineup of ready-for-sale commercial vehicles. Every Business Elite service department has the facilities, tools, equipment and certified technicians to accommodate business customers’ specific needs, including:
Priority service Priority hours Round-the-clock towing Work-ready loaner vehicles Business financing and leasing options Business vehicle remarketing and no-hassle disposal
“There is no one in the area anywhere close to their quality and willingness to go out of their way to meet my needs,” Jones said. “They’ve delivered new vehicles to my house, and if I needed service on a warranty item, they actually came to my shop and picked up vehicles for me a few times when I just wasn’t able to get down there.”
Jones’ dealer, Tony Uebelhor of Uebelhor & Sons in Jasper, Ind., is one of 526 Chevrolet and GMC dealers nationwide enrolled in the Business Elite program.
Providing his business customers with exceptional service has always been a top priority for Uebelhor, whose commercial vehicle sales account for nearly half of his dealership’s sales volume. The Business Elite program equips Uebelhor with the support and tools to help his dealership provide commercial customers unmatched service.
“You have a separate representative from GM who’s calling on you and has the knowledge about commercial customers to advise you,” said Uebelhor, whose grandfather opened the dealership in 1929. “And if you have issues – anything from inventory to incentives – they’re there to help you.”
The dedicated business sales consultants at Business Elite dealerships also help inform commercial customers of the benefits offered through GM’s Business Choice program for small businesses. Small businesses that purchase an eligible vehicle may qualify for a cash allowance for vehicle accessories or upfits. Eligible vehicles include cargo, passenger and cutaway vans, chassis cabs, 1500, 2500 and 3500 pickups. The recently introduced Chevrolet City Express small cargo van and the CNG bi-fuel capable pickups will be included in the Business Choice program.