Acura Consumer Website Receives Highest Ranking in J.D. Power Manufacturer Website Evaluation Study

2014 Acura MDX

TORRANCE, CA--Feb. 13, 2014: Acura has been awarded the highest ranking in the semiannual J.D. Power Manufacturer Website Evaluation StudySM - Winter, a leading examination of automotive manufacturer websites. This is Acura's second consecutive highest ranking in manufacturer website satisfaction from J.D. Power.

Now in its 15th year, the J.D. Power Manufacturer Website Evaluation StudySM – Winter examines the features and content of automotive manufacturer websites that shoppers find useful and engaging when shopping online for a new vehicle. The study looks at four key measures: information/content, navigation, appearance, and speed.

"Creating a premium experience for our customers has always been a top priority for Acura, whether in our dealerships or online, and we're excited to have this recognized by J.D. Power for a second consecutive time," said John Watts, Senior Manager at American Honda Motor Company, Inc. "We constantly refine the design and function of our Acura website to ensure that consumers are getting the information they want, when and how they want it. Of course, we would like to thank our digital agency, Meredith Xcelerated Marketing (MXM), for their eighteen years of support and for making the Acura website a great success."

This year's study is based on responses from 9,469 new-vehicle shoppers who indicate they will be in the market for a new vehicle within the next 24 months. The study was fielded November 7, 2013, through December 4, 2013. Respondents ranked Acura highest, with a score of 859 out of 1,000. Comparatively, overall satisfaction with automotive brand websites averaged 822. Additional information about the J.D. Power Manufacturer Website Evaluation StudySM – Winter can be found at Website Awards

Home | Buyers Guides For Every Auto Make | New Car Buyers Guide | Used Car Super Search | Total New Car Costs | 2016-1993 Car Reviews Truck Reviews
1996-2016 Automotive News | TACH-TV | Media Library | Discount Auto Parts

Copyright © 1996-2016 The Auto Channel. Contact Information, Credits, and Terms of Use. These following titles and media identification are Trademarks owned by The Auto Channel, LLC and have been in continuous use since 1987 : The Auto Channel, Auto Channel and TACH all have been in continuous use world wide since 1987, in Print, TV, Radio, Home Video, Newsletters, On-line, and other interactive media; all rights are reserved and infringement will be acted upon with force.

Privacy Statement | Size Does Matter | Media Kit | XML SITE MAP | Affiliates

Send your questions, comments, and suggestions to

Submit Company releases or Product News stories to
Place copy in body of email, NO attachments please.

To report errors and other problems with this page, please use this form.

Link to this page: