The Auto Channel
The Largest Independent Automotive Research Resource
The Largest Independent Automotive Research Resource
Official Website of the New Car Buyer

ELEAD1ONE Receives 'Top Rated' Awards for Dealer Satisfaction in the CRM, ILM and Owner Marketing Categories


award

DALLAS--Jan. 24, 2014: ELEAD1ONE is the recipient of “Top Rated” CRM, ILM and Owner Marketing awards in the fifth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the 2014 National Automobile Dealers Association (NADA) Convention & Expo.

“It is always an honor to be recognized. We are grateful to our clients for rating the ELEAD CRM, ELEAD ILM and GoldDigger products so highly, and to DrivingSales for giving them a voice”

“It is always an honor to be recognized. We are grateful to our clients for rating the ELEAD CRM, ELEAD ILM and GoldDigger products so highly, and to DrivingSales for giving them a voice,” stated Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services, L.L.C. “We recognize that dealers have many choices, and we feel the continued delivery of value-added enhancements to our system and advanced customer service and support has proliferated dealer satisfaction over the past year.”

Built by the industry’s top automotive professionals, developers and programmers, the ELEAD CRM/ILM solution scales to any size retail operation to completely manage the customer lifecycle and maximize every sales and service opportunity. It allows dealership staff to manage fresh ups, phone ups and Internet leads all from one robust and user-friendly tool. ELEAD CRM combines world-class customer experience, smart engagement and unmatched staff accountability to provide success-driven dealers with the most efficient and intelligent CRM system available in today's market.

Individualized, intelligent marketing campaigns are essential to retaining customers and leveraging the highest customer value for dealerships. GoldDigger mines the dealer’s DMS data, OEM incentives, book values and third-party data for sales opportunities on equity, lower payment, end of term/lease, warranty expiration and delivery/defector opportunities. GoldDigger takes owner marketing to the next level and offers a competitive edge by identifying opportunities that have the highest statistical probability of purchasing or servicing with a dealership. Paired with ELEAD Virtual BDC, GoldDigger generates maximum return on marketing investment.

For auto dealers who are interested in learning more about ELEAD1ONE, please visit us at the NADA Convention and Expo, Booth # 3819, in New Orleans January 24-27, 2014. Dealers can also visit ELEAD1ONE.

“We congratulate ELEAD1ONE on winning ‘Top Rated’ CRM, ILM and Ownership Marketing Awards and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton. “In our fifth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to service providers such as ELEAD1ONE. We congratulate ELEAD1ONE on being recognized for top notch performance by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at dealersatisfactionawards. Award winners are showcased in the Q1 2014 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2014 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: drivingsalesinnovationguide.