GM Announces U.S. Executive Moves
Steve Hill named vice president, U.S. Sales and Service Tim Turvey to lead Customer Care and Aftersales organization
DETROIT--Jan. 17, 2014: General Motors today announced that Steve Hill, 53, currently North America vice president, Customer Care and Aftersales, has been named vice president, U.S. Sales and Service. He will lead U.S. Sales Operations, Chevrolet, Buick and GMC Sales and Service, and Fleet and Commercial Sales.
Tim Turvey, 51, currently executive director, Customer Care and Aftersales sales and marketing, will succeed Hill as North America vice president, Customer Care and Aftersales, effective immediately.
“Both Steve and Tim have proven track records of delivering strong business results and keeping our customers at the center of everything they do,” said Alan Batey, GM executive vice president and president, North America. “Their broad experience in a variety of areas that touch our customers will help us achieve the highest levels of customer satisfaction.”
Hill joined GM in 1983 and held a series of sales assignments with Cadillac prior to being named director of sales promotion at Cadillac in 1993. Following assignments with Motors Holding, HUMMER and retail planning, he became executive director of retail and customer relationship management marketing in 2006 and North America vice president, Customer Care and Aftersales, in 2010. He earned a bachelor’s degree at Michigan State University and a master’s degree at Wayne State University.
Turvey, currently executive director, Customer Care and Aftersales sales and marketing, began his GM career in 1983 with Buick. After a series of sales assignments, he became director of aftersales for GM Japan in 2002. Following assignments in China, Canada, and the Latin America, Africa and Middle East region, he was named to his present position in 2011. He holds a bachelor’s degree from Southern Illinois University-Carbondale.