GEICO Earns Top Honors
WASHINGTON--Decmber 14, 2013: When it comes to mobile business, GEICO is the leader of the pack in the auto insurance industry. The company has garnered the highest overall score in Forrester Research’s November 2013 report, 2013 U.S. Mobile Insurance Functionality Rankings. GEICO stood out in multiple categories, earning perfect scores for mobile quotations, and policy information and management. GEICO also registered top scores for the variety of mobile devices supported and its mobile service features.
“Our customers have high expectations and we believe this top honor reflects that GEICO is focused on providing the absolute best mobile experience for our policyholders.”
Greg Kalinsky, GEICO senior vice president and chief information officer noted, “Our customers have high expectations and we believe this top honor reflects that GEICO is focused on providing the absolute best mobile experience for our policyholders.”
Forrester’s report measured the effectiveness of mobile offerings of several leading U.S. private passenger auto insurers at meeting the needs of auto insurance customers. The findings were based on 26 individual criteria in research conducted in August and September 2013.
GEICO was the only insurance company in the Forrester evaluation to place significantly above minimum standards for mobile insurance functionality. The perfect score in policy information and management categories led Forrester to proclaim GEICO as “The pocket auto insurer.”
GEICO (Government Employees Insurance Company) is a member of the Berkshire Hathaway family of companies and is the third-largest private passenger auto insurance company in the United States. GEICO provides millions of auto insurance quotes to U.S. drivers annually. The company is pleased to serve more than 12 million private passenger customers and insures more than 19 million vehicles (auto & cycle).
GEICO's online service center helps policyholders take care of policy sales, policy changes, claims reporting and to print insurance ID cards.