Infiniti Financial Services Most Improved In Prime Retail Credit Segment In J.D. Power Dealer Finance Ranking

NASHVILLE, TN--July 31, 2013: Infiniti Financial Services (IFS) is the most improved in the industry for prime retail credit according to the J.D. Power Dealer Financing Satisfaction ratings for 2013. IFS jumped to sixth place out of 32 from an overall ranking of 25 out of 30 last year in the Prime Retail Credit segment, increasing 50 points from 2012. IFS also increased its score by 17 points in retail leasing moving up to fourth place out of 13 compared to sixth place out of 14 last year.

The study surveyed more than 3,000 dealer principals and measured satisfaction levels in certain areas.

2012

2013

Prime Retail Credit

865

915

+50 points

Retail Leasing

887

904

+17 points

"Efforts to improve our financial products and provide exceptional service to our dealers are working," said Mark Kaczynski, president of IFS. "Even though we are pleased with our improvement in this year's J.D. Power Dealer Satisfaction Study, we will continue to work on all areas of dealer satisfaction in order to improve our ranking even more while striving to be the first choice of dealership financing."