RICHMOND, Va.--February 21, 2013: CarMax, Inc. , the nation's largest retailer of used cars, has been named to Training magazine's Training Top 125 for the sixth straight year. CarMax ranks No. 55 for 2013.
“Training and associate development continues to be a driving force behind our success.”
Training magazine, the leading business publication for learning and development professionals, annually selects 125 organizations that excel at employee development. These companies are chosen based on criteria such as best training practices, evaluation methods and outstanding training initiatives.
"As our company continues to grow, creating an environment where every associate can reach their career goals remains a priority," said Tom Folliard, president and chief executive officer of CarMax. "Training and associate development continues to be a driving force behind our success."
CarMax regularly adds new training and reviews existing material to guarantee that the curriculum meets the needs of associates and the business. This past summer, sales training was enhanced to include weekly video courses on discovering the best ways to identify individual customer needs.
Additionally, CarMax's most comprehensive programs and training tools include:
- Development programs that deliver individualized, targeted training opportunities
- Extensive use of technology to support the needs of the associate, including eLearning, student response systems and video testimonials
- Classroom training that employs hands-on activities combined with real-world application exercises
On average, each store associate completes more than 60 hours of training per year. Through KMX University, CarMax's learning management system, associates can view position development plans, launch online courses, register for classroom training, print self-paced training workbooks, take exams that automatically register course completions, add self-reported training, and review their own personal training histories.