Carfax Service History Check Helps Shops Increase Ticket Averages
ORLANDO, Fla., Feb. 9, 2013 -- Carfax has launched a new product that helps Carfax Service Network members improve customer service and increase ticket averages. Carfax Service History Check gives members access to VIN-specific maintenance details reported by over 25,000 service locations. This valuable information is readily-available to all members through a web-based system at service.carfax.com.
More than $60 billion in manufacturer-suggested maintenance goes unperformed every year, according to the 2012 AASA Automotive Aftermarket Status Report. Service History Check helps shop technicians identify unperformed maintenance by listing all service details reported to Carfax for a specific vehicle. Using this information, they can make better service recommendations and build trust with customers.
"Carfax Service History Check helps shop owners tap into an enormous pool of additional service revenue," said Jeff Ranalli, vice president of Carfax. "By supporting their maintenance recommendations with hard data from a trusted source, Carfax Service Network members gain both the trust of their customers and a big advantage over their competition."
About Carfax (www.carfax.com)
Carfax is the vehicle history expert for used car buyers, sellers and the automotive industry. Carfax created the Vehicle History Report in 1986 and maintains the largest vehicle history database ever assembled, comprising over 11 billion vehicle records from more than 44,000 sources across North America. A Carfax® Vehicle History Reportâ„¢, the most trusted resource for vehicle history information, is an essential step in the used car buying process. To become a Carfax Service Network Member or learn more about the Network, visit www.carfaxservicenetwork.com or call 888-655-5362.