WESTLAKE, OH—October 15, 2012: --TravelCenters of America LLC (TravelCenters), operator of TA and Petro Stopping Centers branded travel centers, today announced the results of the sixth annual "Voted Best" survey. The independent survey conducted during September, 2012, by Overdrive Magazine, garnered driver feedback on truck stop services and amenities.
| Area | Category |
Driver Preference |
||||||
| Overall | Best Overall Truck Stop | 4 to 1 | ||||||
| Most Comprehensive Driver Services | 3 to 1 | |||||||
| Employees | Best Employees | 3 to 1 | ||||||
| Friendliest Maintenance Staff | 4 to 1 | |||||||
| Most Trusted Maintenance Staff | 10 to 1 | |||||||
| Best Employee Understanding of Truckers | 5 to 1 | |||||||
| Fuel | Quickest Fueling Time | 3 to 1 | ||||||
| Easiest to Maneuver Fueling Lanes | 4 to 1 | |||||||
| Parking Lots | Largest | 5 to 1 | ||||||
| Easiest to Maneuver | 4 to 1 | |||||||
| Showers & | Cleanest Showers | 3 to 1 | ||||||
| Restrooms | Best Shower Amenities | 4 to 1 | ||||||
| Cleanest Restrooms | 3 to 1 | |||||||
| Restaurants | Best Overall Experience | 5 to 1 | ||||||
| Best Overall Food | 6 to 1 | |||||||
| Friendliest Staff | 5 to 1 | |||||||
| Healthiest Menu | 5 to 1 | |||||||
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Best Coffee | 2 to 1 | ||||||
| Best Breakfast | 4 to 1 | |||||||
| Best Buffet | 5 to 1 | |||||||
| Stores | Best Travel Store | 4 to 1 | ||||||
| Best Trucker Merchandise | 5 to 1 | |||||||
| Best Bulk Store Products | 3 to 1 | |||||||
| Truck Repair & | Best Overall Maintenance Shops | 4 to 1 | ||||||
| Maintenance | Most Competent Technicians | 7 to 1 | ||||||
| Best Roadside Assistance | 3 to 1 | |||||||
| Most Complete Interstate Services | 8 to 1 | |||||||
| Best New Tire Source | 1.5 to 1 | |||||||
| Rewards | Best Driver Rewards Program | 1.5 to 1 | ||||||
| Driver Comforts | Best Smart Phone Application | 2 to 1 | ||||||
| Best Fitness Facilities | 6 to 1 | |||||||
| Best Laundry Facilities | 4 to 1 | |||||||
| Best Driver Lounges/Movie Rooms | 3 to 1 | |||||||
"Like last year, the 2012 survey results show a clear and growing preference by drivers for our Full-Service Advantage, which starts with our respect for them. It's great to see through these survey results in categories relating to employee friendliness, trustworthy staff, and understanding of truckers that our customers are feeling that respect," said Tom O'Brien, President and CEO of TravelCenters.
He continued, "The Petro Iron Skillet® restaurants and TA Truck Service facilities again dominated their categories. As in past years, drivers have reported an overwhelming preference for TA and Petro when it comes to restrooms and showers, recognizing the care with which we attend to cleanliness. Additionally, many of our new services, like the TruckSmart® mobile application, StayFit® fitness rooms, and new laundry facilities were top ranked in their categories, showing that our efforts to provide drivers more and better free amenities are in the right place."
