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RECALL: Ford Freestar and Mercury Monterey


PHOTO (select to view enlarged photo)

Vehicle Make / Model / Years:
FORD / FREESTAR / 2004-2005
MERCURY / MONTEREY / 2004-2005

  • Manufacturer:

    FORD MOTOR COMPANY
  • Mfr's Report Date:

    JAN 04, 2012
  • NHTSA CAMPAIGN ID Number:

    12V006000
  • NHTSA Action Number:

  • Component:

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • Potential Number of Units Affected:

    205,896
  • Summary:

    FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
  • Consequence:

    THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
  • Remedy:

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN IN THE SECOND CALENDAR QUARTER OF 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
  • Notes:

    FORD'S RECALL CAMPAIGN NUMBER IS 11S25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .